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"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
Book€1.72
€1.72

Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
Book€6.99
€6.99

The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
New €27.90
You save €24.41 (87%)
Book€3.49
You save €24.41 (87%)
New €27.90€3.49

Retail's Seismic Shift
Retail's Seismic Shift
from  Michael DartUsed - goodBook - Used - good
Book€6.49
€6.49

Customer Genius
Customer Genius
from  Peter FiskUsed - very goodBook - Used - very good
Book€8.49
€8.49

Let's Get Real
Let's Get Real
from  Mahan KhalsaUsed - goodAudiobook - Used - good
Audiobook€6.49
€6.49

The Quantum Leap: Next Generation
The Quantum Leap: Next Generation
from  Dean GilliamUsed - very goodBook - Used - very good
Book€4.49
€4.49


Customer Equity Management
Customer Equity Management
from  Rust, Roland T.Used - very goodBook - Used - very good
Book€1.71
€1.71

Clued in: How to Keep Customers Coming Back Again and Again
Book€1.99
€1.99

The Complete Idiot's Guide to Great Customer Service
Book€1.72
€1.72

It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
New €27.80
You save €26.09 (93%)
Book€1.71
You save €26.09 (93%)
New €27.80€1.71

Breakthrough Customer Service: Best Practices of Leaders in Customer Support
Book€2.32
€2.32

The Evolution of Customer Care
The Evolution of Customer Care
from  Brown, Stanley A.Used - very goodBook - Used - very good
Book€5.99
€5.99


Relationship Marketing: Exploring Relational Strategies in Marketing
Book€1.72
€1.72

The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
Book€1.72
€1.72

The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
Book€1.71
€1.71


The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
Book€1.34
€1.34

Measuring and Managing Customer Satisfaction
Measuring and Managing Customer Satisfaction
from  Sheila KesslerUsed - very goodBook - Used - very good
Book€3.59
€3.59

Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
Book€4.49
€4.49