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HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
Book€3.55
€3.55

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
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€16.99

Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
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€7.49

Make It all About Me: Leveraging omnichannel and AI for marketing success
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Book€15.99
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
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Customer Relationship Management: A Databased Approach (Business)
Book€2.49
€2.49

The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
Book€2.32
€2.32

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Book€9.49
€9.49

Scoring Points: How Tesco Continues to Win Customer Loyalty
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Future of Competition: Co-creating Unique Value with Customers
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€6.49

Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation
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€13.49

Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
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Building Great Customer Experiences
Building Great Customer Experiences
from  Colin ShawUsed - goodBook - Used - good
New €53.49
You save €50.00 (93%)
Book€3.49
You save €50.00 (93%)
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Book€11.49
€11.49

Operations Rules: Delivering Customer Value through Flexible Operations
New €24.60
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Book€12.49
You save €12.11 (49%)
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Delivering Quality Service
Delivering Quality Service
from  Zeithaml, Valarie A.Used - goodBook - Used - good
New €17.90
You save €14.91 (83%)
Book€2.99
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Book€22.99
€22.99

Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
Book€14.99
€14.99

Cross-Selling Success: A Rainmaker's Guide to Professional Account Development
Book€2.32
€2.32

Strategy from the Outside in: Profiting from Customer Value: How to Profit from Customer Value
Book€10.99
€10.99

The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition
New €26.74
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Book€11.49
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Looptail: How One Company Changed the World by Reinventing Business
Book€1.72
€1.72


The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
New €21.49
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Fish!: A Remarkable Way to Boost Morale and Improve Results
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€2.49

Instant Repeat Business (Instant Success Series): Loyalty Strategies That Keep Customers Coming Back
Book€4.99
€4.99

ONE TO ONE FUTURE
ONE TO ONE FUTURE
from  Don PeppersUsed - goodBook - Used - good
Book€6.99
€6.99

Monster Loyalty: How Lady Gaga turns Followers into Fanatics
Book€19.49
€19.49

No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers into Buyers
Book€5.99
€5.99