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    Berry, Leonard L.(3)
    Lundin, Stephen C.(2)
    Carmine Gallo(2)
    Fox, Jeffrey J.(2)
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    Gitomer, Jeffrey H.(2)
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    Bound editionCustomer Service
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    INSPIRED: How to Create Tech Products Customers Love
    INSPIRED: How to Create Tech Products Customers Love
    from  Marty CaganUsed - very goodbook - Used - very good
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    Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
    Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
    from  Disney InstituteUsed - very goodbook - Used - very good
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    Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
    Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
    from  Horst SchulzeUsed - very goodbook - Used - very good
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    Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    from  Nick MehtaUsed - very goodbook - Used - very good
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    Customer Satisfaction Is Worthless Customer Loyalty Is Priceless
    Customer Satisfaction Is Worthless Customer Loyalty Is Priceless
    from  Gitomer, Jeffrey H.Used - very goodbook - Used - very good
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    The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
    The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
    from  Fred ReichheldUsed - very goodbook - Used - very good
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    Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business
    Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business
    from  Mikkel SvaneUsed - very goodbook - Used - very good
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    Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
    Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
    from  Jeff GothelfUsed - very goodbook - Used - very good
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    Building a Storybrand: Clarify Your Message So Customers Will Listen
    Building a Storybrand: Clarify Your Message So Customers Will Listen
    from  Donald MillerUsed - very goodbook - Used - very good
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    Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    from  Robin LentUsed - very goodbook - Used - very good
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    Uncommon Service: How to Win by Putting Customers at the Core of Your Business
    Uncommon Service: How to Win by Putting Customers at the Core of Your Business
    from  Frances FreiUsed - very goodbook - Used - very good
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    The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
    The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
    from  Baxter, Robbie KellmanUsed - very goodbook - Used - very good
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    Delivering Happiness: A Path to Profits, Passion, and Purpose
    Delivering Happiness: A Path to Profits, Passion, and Purpose
    from  Tony HsiehUsed - very goodbook - Used - very good
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    The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
    The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
    from  Bill PriceUsed - goodbook - Used - good
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    Inbound Selling: How to Change the Way You Sell to Match How People Buy
    Inbound Selling: How to Change the Way You Sell to Match How People Buy
    from  Brian SignorelliUsed - very goodbook - Used - very good
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    How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
    How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
    from  Fox, Jeffrey J.Used - very goodbook - Used - very good
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    The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value
    The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value
    from  Reichheld, Frederick F.Used - goodbook - Used - good
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    Lean UX: Applying Lean Principles to Improve User Experience
    Lean UX: Applying Lean Principles to Improve User Experience
    from  Jeff Gothelf Edited by Josh SeidenUsed - very goodbook - Used - very good
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    The Connected Company
    The Connected Company
    from  Dave GrayUsed - very goodbook - Used - very good
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    The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers
    The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers
    from  Robert SolomonUsed - very goodbook - Used - very good
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    The Apple Experience: The Secrets of Delivering Insanely Great Customer Service
    The Apple Experience: The Secrets of Delivering Insanely Great Customer Service
    from  Carmine GalloUsed - very goodbook - Used - very good
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    Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
    Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
    from  Berry, Leonard L.Used - very goodbook - Used - very good
    book€18.49
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    Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money
    Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money
    from  Gitomer, Jeffrey H.Used - very goodbook - Used - very good
    book€3.99
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    Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
    Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
    from  Goodman, John A.Used - very goodbook - Used - very good
    New €24.60
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    Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
    Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
    from  Tom ChavezUsed - very goodbook - Used - very good
    book€3.99
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    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
    from  Rick AdamsUsed - very goodbook - Used - very good
    book€54.41
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    Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
    Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
    from  ACNielsenUsed - very goodbook - Used - very good
    New €60.30
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    Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
    Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
    from  Galbraith, Jay R.Used - very goodbook - Used - very good
    book€5.99
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    Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
    Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
    from  Doug LippUsed - very goodbook - Used - very good
    book€9.99
    €9.99
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    Future of Competition: Co-creating Unique Value with Customers
    Future of Competition: Co-creating Unique Value with Customers
    from  Prahalad, C. K.Used - very goodbook - Used - very good
    book€5.99
    €5.99
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