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INSPIRED: How to Create Tech Products Customers Love
INSPIRED: How to Create Tech Products Customers Love
from  Marty CaganUsed - very goodBook - Used - very good
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Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
from  Alexander OsterwalderUsed - very goodBook - Used - very good
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Building A Story Brand: Clarify Your Message So Customers Will Listen
Building A Story Brand: Clarify Your Message So Customers Will Listen
from  Donald MillerUsed - goodBook - Used - good
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Outside In: The Power of Putting Customers at the Center of Your Business (UK Edition)
Outside In: The Power of Putting Customers at the Center of Your Business (UK Edition)
from  Harley ManningUsed - goodBook - Used - good
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
from  Tony HsiehUsed - very goodBook - Used - very good
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The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
from  Christensen, Clayton M.Used - very goodBook - Used - very good
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The DNA of Customer Experience: How Emotions Drive Value
The DNA of Customer Experience: How Emotions Drive Value
from  C. ShawUsed - very goodBook - Used - very good
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
from  Robert SpectorUsed - very goodBook - Used - very good
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Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
from  Disney InstituteUsed - very goodBook - Used - very good
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
from  Nick MehtaUsed - very goodBook - Used - very good
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
from  Matthew DixonUsed - very goodBook - Used - very good
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You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling
from  David SandlerUsed - very goodBook - Used - very good
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
from  Matthew DixonUsed - very goodBook - Used - very good
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How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
from  Tom McMakinUsed - very goodBook - Used - very good
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The Ten Principles Behind Great Customer Experiences (Financial Times)
The Ten Principles Behind Great Customer Experiences (Financial Times)
from  Matthew WatkinsonUsed - very goodBook - Used - very good
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
from  Frances FreiUsed - goodBook - Used - good
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The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
from  Brant CooperUsed - very goodBook - Used - very good
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Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
from  Jeff GothelfUsed - very goodBook - Used - very good
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The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
from  Baxter, Robbie KellmanUsed - very goodBook - Used - very good
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
from  Fred ReichheldUsed - goodBook - Used - good
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The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
from  Miller, Robert B.Used - very goodBook - Used - very good
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Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom
Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom
from  David FieldsUsed - very goodBook - Used - very good
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Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
from  Seth GodinUsed - very goodBook - Used - very good
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
from  Bill PriceUsed - goodBook - Used - good
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
from  Tony HsiehUsed - very goodBook - Used - very good
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
from  Jeanne BlissUsed - very goodBook - Used - very good
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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
from  Fox, Jeffrey J.Used - goodBook - Used - good
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Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
from  Robin LentUsed - very goodBook - Used - very good
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