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Services Marketing: Integrating Customer Focus Across the Firm
Book€1.88
€1.88

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
New €24.00
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Book€4.49
You save €19.51 (81%)
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Harvard Business Review on Customer Relationship Management (Artscroll)
Book€1.78
€1.78

Social Media Marketing
Social Media Marketing
from  Liana EvansUsed - goodBook - Used - good
New €24.49
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Book€1.78
You save €22.71 (92%)
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
Book€5.49
€5.49


Services Marketing
Services Marketing
from  Zeithaml, Valerie A.Used - acceptableBook - Used - acceptable
Book€1.88
€1.88

Dienstleistungsqualität: Konzepte - Methoden - Erfahrungen
New €64.99
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Customer Relationship Management, Second Edition: Concept, Strategy, and Tools
Book€20.99
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Consumer Behavior
Consumer Behavior
from  Schiffman, Leon G.Used - goodBook - Used - good
Book€2.01
€2.01

Extreme Trust: Honesty as a Competitive Advantage
Book€3.49
€3.49

loyalty.com: Customer Relationship Management in the New Era of Internet Marketing
Book€3.49
€3.49

Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement
Book€11.49
€11.49

Salesforce.com for Dummies
Salesforce.com for Dummies
from  Liz KaoUsed - very goodBook - Used - very good
Book€7.49
€7.49

Working with Microsoft Dynamics CRM 2011
Working with Microsoft Dynamics CRM 2011
from  Mike SnyderUsed - goodBook - Used - good
New €38.60
You save €36.72 (95%)
Book€1.88
You save €36.72 (95%)
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Loyalty Rules. How Today's Leaders Build Lasting Relationships.
Book€3.99
€3.99

Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
Book€12.49
€12.49

Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Book€3.58
€3.58

Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
Book€1.78
€1.78

Customer Relationship Management: A Global Perspective
Book€1.78
€1.78

Customer Relationship Management
Customer Relationship Management
from  ButtleUsed - very goodBook - Used - very good
Book€1.88
€1.88

SERVICES MARKETING
SERVICES MARKETING
from  Valerie ZeithamlUsed - goodBook - Used - good
Book€1.88
€1.88

Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
Book€8.49
€8.49

Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
Book€1.99
€1.99

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
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€3.49

Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
Book€9.99
€9.99

The Practice of Market and Social Research: An Introduction
Book€1.78
€1.78

The Secrets of Selling: How to Win in Any Sales Situation
The Secrets of Selling: How to Win in Any Sales Situation
from  Geoff KingUsed - very goodBook - Used - very good
Book€1.78
€1.78

The Crm Pocketbook (Management Pocketbook Series)
Book€1.65
€1.65