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Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
from  Roxanne EmmerichUsed - very goodBook - Used - very good
Book€9.99
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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
from  Blanchard, Ken, Jr.Used - very goodBook - Used - very good
Book€3.49
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The Practice of Market and Social Research: An Introduction
The Practice of Market and Social Research: An Introduction
from  Yvonne McGivernUsed - goodBook - Used - good
Book€1.72
€1.72
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The Secrets of Selling: How to Win in Any Sales Situation
The Secrets of Selling: How to Win in Any Sales Situation
from  Geoff KingUsed - very goodBook - Used - very good
Book€1.72
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Beans: Four Principles for Running a Business in Good Times or Bad
Beans: Four Principles for Running a Business in Good Times or Bad
from  Leslie YerkesUsed - goodBook - Used - good
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
from  John GoodmanUsed - very goodBook - Used - very good
Book€9.99
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Revolutionize Your Customer Experience
Revolutionize Your Customer Experience
from  Colin ShawUsed - very goodBook - Used - very good
Book€1.72
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Blogging for Business: Everything You Need to Know and Why You Should Care
Blogging for Business: Everything You Need to Know and Why You Should Care
from  Shel HoltzUsed - very goodBook - Used - very good
Book€2.49
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Citizen Marketers: When People Are the Message
Citizen Marketers: When People Are the Message
from  Ben McconnellUsed - very goodBook - Used - very good
Book€2.32
€2.32
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
from  Heskett, James L.Used - goodBook - Used - good
Book€8.49
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Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
from  Bernie BorgesUsed - goodBook - Used - good
Book€1.72
€1.72
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Engage to Win: A Blueprint for Success in the Engagement Economy
Engage to Win: A Blueprint for Success in the Engagement Economy
from  Steve LucasUsed - very goodBook - Used - very good
Book€3.99
€3.99
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Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
from  Kaj StorbackaUsed - very goodBook - Used - very good
Book€20.49
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Management of a Sales Force
Management of a Sales Force
from  Rosann SpiroUsed - very goodBook - Used - very good
New €75.96
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The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
from  Carmine GalloUsed - very goodBook - Used - very good
Book€2.49
€2.49
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Services Marketing: European Perspectives
Services Marketing: European Perspectives
from  Lovelock, Christopher H.Used - very goodBook - Used - very good
Book€5.99
€5.99
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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
from  Pete BlackshawUsed - very goodBook - Used - very good
Book€1.72
€1.72
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Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership
Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership
from  Joseph JaffeUsed - very goodBook - Used - very good
New €33.20
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Book€1.72
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How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times
How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times
from  Fox, Jeffrey J.Used - very goodBook - Used - very good
Book€14.49
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101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
from  Troy WaughUsed - very goodBook - Used - very good
New €57.90
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Book€1.72
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Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
from  Paul TemporalUsed - goodBook - Used - good
Book€1.72
€1.72
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Service Operations Management
Service Operations Management
from  Robert JohnstonUsed - very goodBook - Used - very good
New €69.00
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Book€7.99
You save €61.01 (88%)
New €69.00€7.99
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Aftermarketing: How to Keep Customers for Life Through Relationship Marketing
Aftermarketing: How to Keep Customers for Life Through Relationship Marketing
from  Vavra, Terry G.Used - goodBook - Used - good
Book€1.72
€1.72
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Beyond World Class: Building Character, Relationships, and Profits
Beyond World Class: Building Character, Relationships, and Profits
from  Ross, Alan M.Used - goodBook - Used - good
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€10.99
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Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
from  Jim JosephUsed - very goodBook - Used - very good
Book€3.99
€3.99
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Lean Customer Development: Building Products Your Customers Will Buy
Lean Customer Development: Building Products Your Customers Will Buy
from  Cindy AlvarezUsed - very goodBook - Used - very good
New €22.99
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Book€16.22
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New €22.99€16.22
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Positively Outrageous Service: New and Easy Ways to Win Customers for Life
Positively Outrageous Service: New and Easy Ways to Win Customers for Life
from  Gross, T. ScottUsed - goodBook - Used - good
Book€1.72
€1.72
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Branded Customer Service: The New Competitive Edge
Branded Customer Service: The New Competitive Edge
from  Janelle BarlowUsed - goodBook - Used - good
Book€1.72
€1.72
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"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
from  Jeanne BlissUsed - very goodBook - Used - very good
Book€1.72
€1.72
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Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
from  Bell, Chip R.Used - goodBook - Used - good
Book€6.99
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