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Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
from  Tom ChavezUsed - very goodBook - Used - very good
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Make It all About Me: Leveraging omnichannel and AI for marketing success
Make It all About Me: Leveraging omnichannel and AI for marketing success
from  Rasmus HoulindUsed - acceptableBook - Used - acceptable
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
from  Rick AdamsUsed - very goodBook - Used - very good
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
from  Michelli, Joseph, PhDUsed - very goodBook - Used - very good
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The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
from  Rogers, David L.Used - very goodBook - Used - very good
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Cross-Selling Success: A Rainmaker's Guide to Professional Account Development
Cross-Selling Success: A Rainmaker's Guide to Professional Account Development
from  Ford HardingUsed - goodBook - Used - good
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Scoring Points: How Tesco Continues to Win Customer Loyalty
Scoring Points: How Tesco Continues to Win Customer Loyalty
from  Clive HumbyUsed - very goodBook - Used - very good
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Future of Competition: Co-creating Unique Value with Customers
Future of Competition: Co-creating Unique Value with Customers
from  Prahalad, C. K.Used - very goodBook - Used - very good
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Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
from  Jeff HoweUsed - goodBook - Used - good
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Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation
Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation
from  Steven Van BelleghemUsed - very goodBook - Used - very good
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Building Great Customer Experiences
Building Great Customer Experiences
from  Colin ShawUsed - goodBook - Used - good
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
from  James MerlinoUsed - very goodBook - Used - very good
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Ultimate Question
Ultimate Question
from  Fred ReichheldUsed - very goodBook - Used - very good
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Operations Rules: Delivering Customer Value through Flexible Operations
Operations Rules: Delivering Customer Value through Flexible Operations
from  David Simchi-LeviUsed - very goodBook - Used - very good
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Delivering Quality Service
Delivering Quality Service
from  Zeithaml, Valarie A.Used - goodBook - Used - good
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Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
from  Annette SimmonsUsed - very goodBook - Used - very good
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Strategy from the Outside in: Profiting from Customer Value: How to Profit from Customer Value
Strategy from the Outside in: Profiting from Customer Value: How to Profit from Customer Value
from  Day, George S.Used - goodBook - Used - good
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Consulting for Real People: A Client-centred Approach for Change Agents and Leaders
Consulting for Real People: A Client-centred Approach for Change Agents and Leaders
from  Peter CockmanUsed - goodBook - Used - good
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The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition
The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition
from  Gabe ZichermannUsed - very goodBook - Used - very good
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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
from  Leonardo InghilleriUsed - acceptableBook - Used - acceptable
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Fans Not Customers
Fans Not Customers
from  Vernon HillUsed - very goodBook - Used - very good
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Looptail: How One Company Changed the World by Reinventing Business
Looptail: How One Company Changed the World by Reinventing Business
from  Bruce Poon TipUsed - very goodBook - Used - very good
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€1.73
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Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money
Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money
from  Gitomer, Jeffrey H.Used - very goodBook - Used - very good
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The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
from  Scott, David MeermanUsed - goodBook - Used - good
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Fish!: A Remarkable Way to Boost Morale and Improve Results
Fish!: A Remarkable Way to Boost Morale and Improve Results
from  Lundin, Stephen C.Used - very goodBook - Used - very good
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Instant Repeat Business (Instant Success Series): Loyalty Strategies That Keep Customers Coming Back
Instant Repeat Business (Instant Success Series): Loyalty Strategies That Keep Customers Coming Back
from  Bradley SugarsUsed - very goodBook - Used - very good
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Successful Global Account Management: Key Strategies and Tools for Managing Global Customers
Successful Global Account Management: Key Strategies and Tools for Managing Global Customers
from  Nick SpeareUsed - very goodBook - Used - very good
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Service Innovation: How to Go from Customer Needs to Breakthrough Services
Service Innovation: How to Go from Customer Needs to Breakthrough Services
from  Bettencourt, Lance A.Used - very goodBook - Used - very good
New €33.00
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ONE TO ONE FUTURE
ONE TO ONE FUTURE
from  Don PeppersUsed - goodBook - Used - good
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Monster Loyalty: How Lady Gaga turns Followers into Fanatics
Monster Loyalty: How Lady Gaga turns Followers into Fanatics
from  Jackie HubaUsed - very goodBook - Used - very good
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€19.49
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