Sell books & media
Buy books & more
Watchlist
Sign in
All categories
All
x
Category
show all
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
(1)
From
Tony Hsieh
(4)
Christensen, Clayton M.
(3)
Matthew Dixon
(3)
Bell, Chip R.
(2)
Lundin, Stephen C.
(2)
Dave Gray
(2)
Don Peppers
(2)
Donald Miller
(2)
Fox, Jeffrey J.
(2)
Fred Reichheld
(2)
Harley Manning
(2)
Liz Kao
(2)
Aun, Michael A
(1)
Brown, Stanley A.
(1)
Goodman, John A.
(1)
Zeithaml, Valarie A.
(1)
ACNielsen
(1)
Adam Toporek
(1)
Rick Adams
(1)
Brent Adamson
(1)
Condition
Very good
(97)
Good
(89)
Acceptable
(6)
Like new
(1)
Price
€1 - €2
(24)
€2 - €5
(20)
€5 - €10
(39)
€10 - €20
(40)
over €20
(11)
Medium
show all
Bound edition
(97)
Paperback
(60)
3.5" and 5.25" disks
(0)
This filter selection is automatically applied to the "Books" category
Language
English
(132)
German
(1)
French
(1)
Home
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
filter (2)
3.5" and 5.25" disks
Customer Service
Only available items
Popularity
Price: ascending
Price: descending
Oldest articles
Latest articles
Popularity
INSPIRED: How to Create Tech Products Customers Love
from
Marty Cagan
Used - good
Book - Used - good
New
€29.50
You save €12.01 (40%)
Book
€17.49
You save €12.01 (40%)
New
€29.50
€17.49
Add to watchlist
More Details
Add to Cart
Building A Story Brand: Clarify Your Message So Customers Will Listen
from
Donald Miller
Used - very good
Book - Used - very good
New
€16.00
You save €6.77 (42%)
Book
€9.23
You save €6.77 (42%)
New
€16.00
€9.23
Add to watchlist
More Details
Add to Cart
Ultimate Question
from
Fred Reichheld
Used - very good
Book - Used - very good
Book
€4.99
€4.99
Add to watchlist
More Details
Add to Cart
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
from
Alexander Osterwalder
Used - very good
Book - Used - very good
New
€35.50
You save €16.51 (46%)
Book
€18.99
You save €16.51 (46%)
New
€35.50
€18.99
Add to watchlist
More Details
Add to Cart
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
from
Matthew Dixon
Used - very good
Book - Used - very good
Book
€15.49
€15.49
Add to watchlist
More Details
Add to Cart
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
from
Matthew Dixon
Used - very good
Book - Used - very good
Book
€8.99
€8.99
Add to watchlist
More Details
Add to Cart
Delivering Happiness: A Path to Profits, Passion, and Purpose; A Round Table Comic
from
Tony Hsieh
Used - very good
Book - Used - very good
New
€21.50
You save €11.01 (51%)
Book
€10.49
You save €11.01 (51%)
New
€21.50
€10.49
Add to watchlist
More Details
Add to Cart
Badass: Making Users Awesome
from
Kathy Sierra
Used - very good
Book - Used - very good
New
€33.00
You save €24.51 (74%)
Book
€8.49
You save €24.51 (74%)
New
€33.00
€8.49
Add to watchlist
More Details
Add to Cart
The Innovators Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)
from
Christensen, Clayton M.
Used - good
Book - Used - good
New
€28.50
You save €12.01 (42%)
Book
€16.49
You save €12.01 (42%)
New
€28.50
€16.49
Add to watchlist
More Details
Add to Cart
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
from
Fred Reichheld
Used - very good
Book - Used - very good
New
€35.00
You save €31.01 (88%)
Book
€3.99
You save €31.01 (88%)
New
€35.00
€3.99
Add to watchlist
More Details
Add to Cart
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)
from
Lencioni, Patrick M.
Used - very good
Book - Used - very good
New
€22.50
You save €11.51 (51%)
Book
€10.99
You save €11.51 (51%)
New
€22.50
€10.99
Add to watchlist
More Details
Add to Cart
Delivering Happiness: A Path to Profits, Passion, and Purpose
from
Tony Hsieh
Used - very good
Book - Used - very good
New
€10.50
You save €7.51 (71%)
Book
€2.99
You save €7.51 (71%)
New
€10.50
€2.99
Add to watchlist
More Details
Add to Cart
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
from
Seth Godin
Used - very good
Book - Used - very good
New
€13.00
You save €6.01 (46%)
Book
€6.99
You save €6.01 (46%)
New
€13.00
€6.99
Add to watchlist
More Details
Add to Cart
Moments of Truth
from
Jan Carlzon
Used - very good
Book - Used - very good
Book
€5.49
€5.49
Add to watchlist
More Details
Add to Cart
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
from
Horst Schulze
Used - very good
Book - Used - very good
New
€25.50
You save €10.01 (39%)
Book
€15.49
You save €10.01 (39%)
New
€25.50
€15.49
Add to watchlist
More Details
Add to Cart
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
from
Nick Mehta
Used - like new
Book - Used - like new
New
€29.00
You save €24.01 (82%)
Book
€4.99
You save €24.01 (82%)
New
€29.00
€4.99
Add to watchlist
More Details
Add to Cart
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling
from
David Sandler
Used - very good
Book - Used - very good
Book
€12.99
€12.99
Add to watchlist
More Details
Add to Cart
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
from
Disney Institute
Used - very good
Book - Used - very good
Book
€8.49
€8.49
Add to watchlist
More Details
Add to Cart
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
from
Jeanne Bliss
Used - very good
Book - Used - very good
New
€28.00
You save €15.51 (55%)
Book
€12.49
You save €15.51 (55%)
New
€28.00
€12.49
Add to watchlist
More Details
Add to Cart
Building a Storybrand: Clarify Your Message So Customers Will Listen
from
Donald Miller
Used - very good
Book - Used - very good
New
€24.00
You save €1.51 (6%)
Book
€22.49
You save €1.51 (6%)
New
€24.00
€22.49
Add to watchlist
More Details
Add to Cart
The Connected Company
from
Dave Gray
Used - very good
Book - Used - very good
New
€20.00
You save €14.01 (70%)
Book
€5.99
You save €14.01 (70%)
New
€20.00
€5.99
Add to watchlist
More Details
Add to Cart
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
from
Jeff Gothelf
Used - very good
Book - Used - very good
Book
€6.49
€6.49
Add to watchlist
More Details
Add to Cart
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
from
Peter Fader
Used - very good
Book - Used - very good
New
€21.00
You save €5.73 (27%)
Book
€15.27
You save €5.73 (27%)
New
€21.00
€15.27
Add to watchlist
More Details
Add to Cart
Outside In: The Power of Putting Customers at the Center of Your Business (UK Edition)
from
Harley Manning
Used - very good
Book - Used - very good
Book
€7.99
€7.99
Add to watchlist
More Details
Add to Cart
Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom
from
David Fields
Used - very good
Book - Used - very good
New
€19.70
You save €6.21 (31%)
Book
€13.49
You save €6.21 (31%)
New
€19.70
€13.49
Add to watchlist
More Details
Add to Cart
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
from
Robin Lent
Used - very good
Book - Used - very good
New
€28.00
You save €14.51 (51%)
Book
€13.49
You save €14.51 (51%)
New
€28.00
€13.49
Add to watchlist
More Details
Add to Cart
Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
from
Ryan Levesque
Used - very good
Book - Used - very good
New
€16.50
You save €2.01 (12%)
Book
€14.49
You save €2.01 (12%)
New
€16.50
€14.49
Add to watchlist
More Details
Add to Cart
The Connected Company
from
Dave Gray
Used - very good
Book - Used - very good
Book
€17.49
€17.49
Add to watchlist
More Details
Add to Cart
The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
from
Miller, Robert B.
Used - very good
Book - Used - very good
New
€37.00
You save €27.51 (74%)
Book
€9.49
You save €27.51 (74%)
New
€37.00
€9.49
Add to watchlist
More Details
Add to Cart
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
from
Frances Frei
Used - very good
Book - Used - very good
New
€35.50
You save €26.51 (74%)
Book
€8.99
You save €26.51 (74%)
New
€35.50
€8.99
Add to watchlist
More Details
Add to Cart
1
2
3
4
5
6
Next