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Raise the Bar: An Action-Based Method for Maximum Customer Reactions
Book€14.99
€14.99

Successful Global Account Management: Key Strategies and Tools for Managing Global Customers
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€2.99

Instant Referrals: How to Turn Existing Customers into Your #1 Promoters (Instant Success)
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€7.49

Recommended: How to Sell Through Networking and Referrals (Financial Times)
New €18.63
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Book€3.49
You save €15.14 (81%)
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Beyond Advertising: Creating Value Through All Customer Touchpoints
New €33.30
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Managing Customers Profitably
Managing Customers Profitably
from  Lynette RyalsUsed - goodBook - Used - good
Book€4.49
€4.49

Bank 2.0: How customer behaviour and technology will change the future of financial services
Book€1.72
€1.72

The DNA of Customer Experience: How Emotions Drive Value
The DNA of Customer Experience: How Emotions Drive Value
from  C. ShawUsed - very goodBook - Used - very good
New €64.19
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Book€6.99
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Salesforce.com For Dummies (For Dummies (Computers))
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€5.49

Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business)
Book€1.72
€1.72

The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Book€6.99
€6.99

Cultural Chemistry: Simple Strategies for Bridging Cultural Gaps
Book€8.49
€8.49

Delivering Quality Service: Balancing Customer Perceptions and Expectations
Book€2.49
€2.49

Supply Chain Management. Strategy, Planning and Operation
Book€17.49
€17.49

How to Sell with NLP
How to Sell with NLP
from  Pat HutchinsonUsed - very goodBook - Used - very good
Book€3.49
€3.49

The Mesh: Why the Future of Business Is Sharing
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€3.49

United Breaks Guitars: The Power of One Voice in the Age of Social Media
Book€17.99
€17.99

Complexity Avalance (Development Economics)
Complexity Avalance (Development Economics)
from  Wood, J. B.Used - very goodBook - Used - very good
Book€2.49
€2.49

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Book€1.72
€1.72

Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed
Book€5.99
€5.99

Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand
New €31.10
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Book€4.42
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Looptail
Looptail
from  Bruce Poon TipUsed - goodBook - Used - good
Book€1.72
€1.72


What's the Secret?: To Providing a World-Class Customer Experience
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Book€7.99
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Custom Nation: Why Customization Is the Future of Business and How to Profit From It
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€7.49

The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset
Book€1.72
€1.72

Customers As Partners: Building Relationships That Last
Customers As Partners: Building Relationships That Last
from  Bell, Chip R.Used - very goodBook - Used - very good
Book€12.49
€12.49

CustomerCentric Selling
CustomerCentric Selling
from  Michael BosworthUsed - very goodBook - Used - very good
Book€1.72
€1.72