Sell books & media
Buy books & more
Watchlist
Sign in
All categories
All
x
From
Brown, Stanley A.
(2)
Berry, Leonard L.
(2)
Bill Price
(2)
Jeanne Bliss
(2)
Lundin, Stephen C.
(2)
Don Peppers
(2)
Fox, Jeffrey J.
(2)
Fred Reichheld
(2)
Heskett, James L.
(2)
Aun, Michael A
(1)
Zeithaml, Valarie A.
(1)
ACNielsen
(1)
Rick Adams
(1)
Brent Adamson
(1)
Ross, Alan M.
(1)
Cindy Alvarez
(1)
Annette Simmons
(1)
Wood, J. B.
(1)
Bacon, Terry R.
(1)
Janelle Barlow
(1)
Condition
Very good
(72)
Good
(49)
Acceptable
(2)
Price
€1 - €2
(22)
€2 - €5
(18)
€5 - €10
(29)
€10 - €20
(26)
over €20
(4)
Medium
show all
Bound edition
(112)
Paperback
(83)
Audio CD
(1)
This filter selection is automatically applied to the "Books" category
Language
show all
English
(112)
Category
show all
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
(1)
Home
Books
English Books
Business & Investing
Industries & Professions
Customer Service
filter (4)
English
Bound edition
Customer Service
Only available items
Popularity
Price: ascending
Price: descending
Oldest articles
Latest articles
Popularity
101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
from
Troy Waugh
Used - very good
Book - Used - very good
New
€57.90
You save €56.18 (97%)
Book
€1.72
You save €56.18 (97%)
New
€57.90
€1.72
Add to watchlist
More Details
Add to Cart
Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
from
Paul Temporal
Used - good
Book - Used - good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
from
Pete Blackshaw
Used - very good
Book - Used - very good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
from
Kaj Storbacka
Used - very good
Book - Used - very good
Book
€19.49
€19.49
Add to watchlist
More Details
Add to Cart
The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
from
Carmine Gallo
Used - very good
Book - Used - very good
Book
€1.99
€1.99
Add to watchlist
More Details
Add to Cart
Citizen Marketers: When People Are the Message
from
Ben Mcconnell
Used - very good
Book - Used - very good
Book
€2.32
€2.32
Add to watchlist
More Details
Add to Cart
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
from
Heskett, James L.
Used - good
Book - Used - good
Book
€7.49
€7.49
Add to watchlist
More Details
Add to Cart
Engage to Win: A Blueprint for Success in the Engagement Economy
from
Steve Lucas
Used - very good
Book - Used - very good
Book
€3.49
€3.49
Add to watchlist
More Details
Add to Cart
The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
from
Melinda Nykamp
Used - good
Book - Used - good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
from
Donna Fluss
Used - very good
Book - Used - very good
Book
€1.99
€1.99
Add to watchlist
More Details
Add to Cart
Measuring and Managing Customer Satisfaction
from
Sheila Kessler
Used - very good
Book - Used - very good
Book
€3.49
€3.49
Add to watchlist
More Details
Add to Cart
The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
from
Mari Smith
Used - very good
Book - Used - very good
New
€27.90
You save €24.91 (89%)
Book
€2.99
You save €24.91 (89%)
New
€27.90
€2.99
Add to watchlist
More Details
Add to Cart
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
from
Aun, Michael A
Used - good
Book - Used - good
New
€27.80
You save €25.81 (92%)
Book
€1.99
You save €25.81 (92%)
New
€27.80
€1.99
Add to watchlist
More Details
Add to Cart
Breakthrough Customer Service: Best Practices of Leaders in Customer Support
from
Brown, Stanley A.
Used - very good
Book - Used - very good
Book
€1.18
€1.18
Add to watchlist
More Details
Add to Cart
The Evolution of Customer Care
from
Brown, Stanley A.
Used - very good
Book - Used - very good
Book
€5.49
€5.49
Add to watchlist
More Details
Add to Cart
Lean Customer Development: Building Products Your Customers Will Buy
from
Cindy Alvarez
Used - very good
Book - Used - very good
New
€22.99
You save €6.77 (29%)
Book
€16.22
You save €6.77 (29%)
New
€22.99
€16.22
Add to watchlist
More Details
Add to Cart
Retail's Seismic Shift
from
Michael Dart
Used - good
Book - Used - good
Book
€5.49
€5.49
Add to watchlist
More Details
Add to Cart
The Quantum Leap: Next Generation
from
Dean Gilliam
Used - very good
Book - Used - very good
Book
€3.99
€3.99
Add to watchlist
More Details
Add to Cart
Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
from
Sandra Vandermerwe
Used - good
Book - Used - good
Book
€3.99
€3.99
Add to watchlist
More Details
Add to Cart
Branded Customer Service: The New Competitive Edge
from
Janelle Barlow
Used - good
Book - Used - good
Book
€1.99
€1.99
Add to watchlist
More Details
Add to Cart
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
from
Jeanne Bliss
Used - very good
Book - Used - very good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
Enterprise One-to-one: Tools for Building Unbreakable Customer Relationships in the Interactive Age
from
Don Peppers
Used - good
Book - Used - good
Book
€15.99
€15.99
Add to watchlist
More Details
Add to Cart
1
2
3
4
Next