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101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
New €57.90
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Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
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€19.49

The Power of Foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are
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Citizen Marketers: When People Are the Message
Citizen Marketers: When People Are the Message
from  Ben McconnellUsed - very goodBook - Used - very good
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€2.32


Engage to Win: A Blueprint for Success in the Engagement Economy
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The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
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Measuring and Managing Customer Satisfaction
Measuring and Managing Customer Satisfaction
from  Sheila KesslerUsed - very goodBook - Used - very good
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The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
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It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
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The Evolution of Customer Care
The Evolution of Customer Care
from  Brown, Stanley A.Used - very goodBook - Used - very good
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Lean Customer Development: Building Products Your Customers Will Buy
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Retail's Seismic Shift
Retail's Seismic Shift
from  Michael DartUsed - goodBook - Used - good
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The Quantum Leap: Next Generation
The Quantum Leap: Next Generation
from  Dean GilliamUsed - very goodBook - Used - very good
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€3.99

Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
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Branded Customer Service: The New Competitive Edge
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€1.99

"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
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€1.72

Enterprise One-to-one: Tools for Building Unbreakable Customer Relationships in the Interactive Age
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€15.99