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Lean Customer Development: Building Products Your Customers Will Buy
New €22.99
You save €5.76 (25%)
Book€17.23
You save €5.76 (25%)
New €22.99€17.23

The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web
New €27.90
You save €24.91 (89%)
Book€2.99
You save €24.91 (89%)
New €27.90€2.99

Retail's Seismic Shift
Retail's Seismic Shift
from  Michael DartUsed - goodBook - Used - good
Book€5.49
€5.49

Clued in: How to Keep Customers Coming Back Again and Again
Book€1.72
€1.72


Relationship Marketing: Exploring Relational Strategies in Marketing
Book€1.72
€1.72

The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
Book€1.72
€1.72

The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
Book€1.71
€1.71

Breakthrough Customer Service: Best Practices of Leaders in Customer Support
Book€1.72
€1.72

The Evolution of Customer Care
The Evolution of Customer Care
from  Brown, Stanley A.Used - very goodBook - Used - very good
Book€5.99
€5.99


Measuring and Managing Customer Satisfaction
Measuring and Managing Customer Satisfaction
from  Sheila KesslerUsed - very goodBook - Used - very good
Book€3.49
€3.49

Positively Outrageous Service: New and Easy Ways to Win Customers for Life
Book€1.72
€1.72

It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
New €27.80
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Book€1.71
You save €26.09 (93%)
New €27.80€1.71

The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
Book€1.94
€1.94

"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
Book€1.72
€1.72