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    Effective Direct Mail (60 Minute Success Skills Series)
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    Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
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    Customer Service for Hospitality and Tourism
    Customer Service for Hospitality and Tourism
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    Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing Wizards: Review and Analysis of Abraham's Book
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    Eurasian Business Perspectives: Proceedings of the 25th Eurasia Business and Economics Society Conference (Eurasian Studies in Business and Economics, 12/2)
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    Customer relationship management (CRM) In SMEs: Adoption Factors
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    Impacts of Customer Relationship Management on Development of Corporations (Gabler Theses)
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    Data Revolution: How Big Data Will Change the Way of Doing Business?
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    Business Communities und Business Intelligence
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