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    EnglishCustomer management
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    Think For Your Customer
    Think For Your Customer
    from  John StanleyUsed - very goodBook - Used - very good
    Book€1.35
    €1.35
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    Delivering Legendary Customer Service: A Seven-Step Program to Create Service in Any Business (Psi Successful Business Library)
    Delivering Legendary Customer Service: A Seven-Step Program to Create Service in Any Business (Psi Successful Business Library)
    from  Gallagher, Richard S.Used - goodBook - Used - good
    Book€6.99
    €6.99
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    Magnetic Service: Secrets for Creating Passionately Devoted Customers
    Magnetic Service: Secrets for Creating Passionately Devoted Customers
    from  Bell, Chip R.Used - very goodBook - Used - very good
    Book€2.99
    €2.99
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    A Practical Guide to Call Center Technology: Winning and Keeping Customers by Getting Calls to the Right Person Right Away: Select the Right Systems for Total Customer Satisfaction
    A Practical Guide to Call Center Technology: Winning and Keeping Customers by Getting Calls to the Right Person Right Away: Select the Right Systems for Total Customer Satisfaction
    from  Andrew WaiteUsed - goodBook - Used - good
    Book€3.49
    €3.49
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    Fish!: A Remarkable Way to Boost Morale and Improve Results
    Fish!: A Remarkable Way to Boost Morale and Improve Results
    from  Lundin PhD, Stephen C.Used - very goodAudiobook - Used - very good
    Audiobook€2.33
    €2.33
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    ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle
    ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle
    from  Michael NickUsed - very goodBook - Used - very good
    Book€13.99
    €13.99
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    Codestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs
    Codestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs
    from  Pope, Atlee ValentineUsed - very goodBook - Used - very good
    Book€3.49
    €3.49
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    Beyond Customer Service: Keeping Customers for Life (The Fifty-Minute series)
    Beyond Customer Service: Keeping Customers for Life (The Fifty-Minute series)
    from  Gerson, Richard F.Used - very goodBook - Used - very good
    Book€2.02
    €2.02
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    Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
    Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
    from  Dru ScottUsed - very goodBook - Used - very good
    Book€1.99
    €1.99
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    Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)
    Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)
    from  Finch, Lloyd C.Used - goodBook - Used - good
    Book€7.49
    €7.49
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    Capturing Customers.Com: Radical Strategies for Selling and Marketing in a Wired World
    Capturing Customers.Com: Radical Strategies for Selling and Marketing in a Wired World
    from  George ColomboUsed - very goodBook - Used - very good
    Book€2.33
    €2.33
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    Good Service Is Good Business: 7 Simple Strategies for Success
    Good Service Is Good Business: 7 Simple Strategies for Success
    from  unknownUsed - very goodBook - Used - very good
    Book€13.28
    €13.28
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    Maximizing Your Sales with Microsoft Dynamics CRM 4.0
    Maximizing Your Sales with Microsoft Dynamics CRM 4.0
    from  Edward KachinskeUsed - goodBook - Used - good
    Book€2.99
    €2.99
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    Customer Service Excellence (Customer Service & Selling Skills S.)
    Customer Service Excellence (Customer Service & Selling Skills S.)
    from  MacNeill, Debra J.Used - goodBook - Used - good
    Book€2.02
    €2.02
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    Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))
    Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))
    from  Sherry BarrettUsed - very goodBook - Used - very good
    Book€1.99
    €1.99
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    The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
    The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
    from  Peter BurwashUsed - goodBook - Used - good
    Book€2.49
    €2.49
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    Customer Specific Marketing: The New Power in Retailing
    Customer Specific Marketing: The New Power in Retailing
    from  Woolf, Brian P.Used - goodBook - Used - good
    Book€2.33
    €2.33
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    Customer Love: Attracting and Keeping Customers for Life
    Customer Love: Attracting and Keeping Customers for Life
    from  Bell, Chip R.Used - very goodBook - Used - very good
    Book€22.99
    €22.99
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    Improve Your Profits: Satisfying Customers
    Improve Your Profits: Satisfying Customers
    from  Ronald SewellUsed - very goodBook - Used - very good
    Book€1.73
    €1.73
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    CUSTOMER RELATIONSHIP MGMT: How to Turn a Good Business Into a Great One! (Medical Radiology / Diagnostic Imaging)
    CUSTOMER RELATIONSHIP MGMT: How to Turn a Good Business Into a Great One! (Medical Radiology / Diagnostic Imaging)
    from  Graham Roberts-PhelpsUsed - goodBook - Used - good
    Book€2.99
    €2.99
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    Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships
    Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships
    from  Kristof CoussementUsed - very goodBook - Used - very good
    Book€15.99
    €15.99
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    The Customer is Always Right: (Even When They're Wrong!) (Customer Service Training Institute)
    The Customer is Always Right: (Even When They're Wrong!) (Customer Service Training Institute)
    from  Training Institute, Customer ServiceUsed - very goodBook - Used - very good
    Book€1.99
    €1.99
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    Nice Guys Finish First
    Nice Guys Finish First
    from  Doug SandlerUsed - goodBook - Used - good
    New €21.60
    You save €6.11 (28%)
    Book€15.49
    You save €6.11 (28%)
    New €21.60€15.49
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    "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
    "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
    from  Jeanne BlissUsed - very goodBook - Used - very good
    Book€1.73
    €1.73
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    B-A-M! Bust A Myth: Delivering Customer Service in a Self-Service World
    B-A-M! Bust A Myth: Delivering Customer Service in a Self-Service World
    from  Moltz, Barry J.Used - goodBook - Used - good
    New €18.80
    You save €13.31 (70%)
    Book€5.49
    You save €13.31 (70%)
    New €18.80€5.49
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    The Customer Service Pocketbook (Sales & Marketing S.)
    The Customer Service Pocketbook (Sales & Marketing S.)
    from  Tony NewbyUsed - goodBook - Used - good
    Book€4.49
    €4.49
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    E-Customer Care Pocketbook (Management Pocketbook Series)
    E-Customer Care Pocketbook (Management Pocketbook Series)
    from  Mike ApplegarthUsed - goodBook - Used - good
    Book€1.35
    €1.35
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    Call Centre Customer Care Pocketbook
    Call Centre Customer Care Pocketbook
    from  Mike ApplegarthUsed - very goodBook - Used - very good
    Book€2.99
    €2.99
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    Exceeding Customer Expectations: Find out what your customers want - and give them even more (Pathways)
    Exceeding Customer Expectations: Find out what your customers want - and give them even more (Pathways)
    from  Susan NashUsed - very goodBook - Used - very good
    Book€1.95
    €1.95
    More Details
    Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
    Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
    Used - very goodOther - Used - very good
    Other€1.35
    €1.35
    More Details
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