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    EnglishCustomer management
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    Fundamentals and Practice of Marketing
    Fundamentals and Practice of Marketing
    from  Adrian MackayUsed - goodBook - Used - good
    Book€4.49
    €4.49
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    Customer Is King: How to Exceed Their Expectations (Virgin business guides)
    Customer Is King: How to Exceed Their Expectations (Virgin business guides)
    from  Robert CravenUsed - very goodBook - Used - very good
    Book€1.73
    €1.73
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    The New Market Leaders: Who's Winning and How in the Battle for Customers
    The New Market Leaders: Who's Winning and How in the Battle for Customers
    from  Fred WiersemaUsed - goodBook - Used - good
    New €18.80
    You save €17.07 (90%)
    Book€1.73
    You save €17.07 (90%)
    New €18.80€1.73
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    Customer Care
    Customer Care
    from  Sarah CookUsed - goodBook - Used - good
    Book€2.33
    €2.33
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    Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement S.)
    Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement S.)
    from  Chang, Richard Y.Used - goodBook - Used - good
    Book€1.35
    €1.35
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    How to be better at Customer Care (How to be a...)
    How to be better at Customer Care (How to be a...)
    from  Foster, Timothy R. V.Used - goodBook - Used - good
    Book€1.35
    €1.35
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    Fell's Relationship Selling (Fell's Official Know-It-All Guide)
    Fell's Relationship Selling (Fell's Official Know-It-All Guide)
    from  Orv OwensUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Fabled Service: Ordinary Acts, Extraordinary Outcomes (WARREN BENNIS EXECUTIVE BRIEFING SERIES)
    Fabled Service: Ordinary Acts, Extraordinary Outcomes (WARREN BENNIS EXECUTIVE BRIEFING SERIES)
    from  Betsy SandersUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Integrated Account Management: How Business-To-Business Marketers Maximize Customer Loyalty and Profitability
    Integrated Account Management: How Business-To-Business Marketers Maximize Customer Loyalty and Profitability
    from  Peck, Mark A.Used - goodBook - Used - good
    Book€1.73
    €1.73
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    How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships
    How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships
    from  Snyder, David P.Used - acceptableBook - Used - acceptable
    Book€2.49
    €2.49
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    The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction
    The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction
    Used - goodBook - Used - good
    Book€1.73
    €1.73
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    THE BEHAVIORAL ADVANTAGE: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
    THE BEHAVIORAL ADVANTAGE: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
    from  Bacon, Terry R.Used - goodBook - Used - good
    Book€2.53
    €2.53
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    Customer Service Training 101: Quick And Easy Techniques That Get Great Results
    Customer Service Training 101: Quick And Easy Techniques That Get Great Results
    from  Renee EvensonUsed - goodBook - Used - good
    Book€6.99
    €6.99
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    Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski
    Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski
    from  Bell, Chip R.Used - goodBook - Used - good
    Book€2.33
    €2.33
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    Delivering Knock Your Socks Off Service
    Delivering Knock Your Socks Off Service
    from  Anderson, Kristin J.Used - very goodBook - Used - very good
    Book€1.95
    €1.95
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    Customer Care (Training Extras S.)
    Customer Care (Training Extras S.)
    from  Frances BeeUsed - goodBook - Used - good
    Book€1.95
    €1.95
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    Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)
    Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)
    from  Whiteley, R. C.Used - goodBook - Used - good
    Book€5.99
    €5.99
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    Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
    Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
    from  Gutek, Barbara A.Used - very goodBook - Used - very good
    New €53.20
    You save €22.71 (42%)
    Book€30.49
    You save €22.71 (42%)
    New €53.20€30.49
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    DK Essential Managers: Putting Customers First
    DK Essential Managers: Putting Customers First
    from  Ken LangdonUsed - very goodBook - Used - very good
    Book€87.99
    €87.99
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    Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
    Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
    from  Eric ButowUsed - very goodBook - Used - very good
    Book€1.73
    €1.73
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    Service Magic: The Art of Amazing Your Customers
    Service Magic: The Art of Amazing Your Customers
    from  Chip BellUsed - very goodBook - Used - very good
    Book€3.49
    €3.49
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    The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary
    The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary
    from  Theo Gilbert-JamisonUsed - very goodBook - Used - very good
    New €18.80
    You save €11.81 (62%)
    Book€6.99
    You save €11.81 (62%)
    New €18.80€6.99
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    Fish! Sticks: A Remarkable Way to Adpat to Changing Times and Keep Your Work Fresh
    Fish! Sticks: A Remarkable Way to Adpat to Changing Times and Keep Your Work Fresh
    from  Lundin PhD, Stephen C.Used - goodAudiobook - Used - good
    Audiobook€1.73
    €1.73
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    Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation
    Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation
    Used - goodBook - Used - good
    Book€1.73
    €1.73
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    Zombie Loyalists: Using Great Service to Create Rabid Fans
    Zombie Loyalists: Using Great Service to Create Rabid Fans
    from  Peter ShankmanUsed - goodBook - Used - good
    Book€22.99
    €22.99
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    Luxury Convalescence: Fast Forwarding
    Luxury Convalescence: Fast Forwarding
    from  delphine vitryUsed - very goodBook - Used - very good
    Book€3.49
    €3.49
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    Business is a Contact Sport
    Business is a Contact Sport
    from  Tom RichardsonUsed - very goodBook - Used - very good
    Book€2.49
    €2.49
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    Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
    Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
    from  unknownUsed - acceptableBook - Used - acceptable
    Book€7.49
    €7.49
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    Monday Morning Customer Service
    Monday Morning Customer Service
    from  David CottrellUsed - very goodBook - Used - very good
    Book€6.99
    €6.99
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