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    EnglishCustomer management
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    The SAGE Handbook of Service-Dominant Logic
    The SAGE Handbook of Service-Dominant Logic
    from  Vargo, Stephen L.Used - very goodBook - Used - very good
    New €209.50
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    The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy
    The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy
    from  Chris AdlardUsed - goodBook - Used - good
    Book€1.73
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    Perfect Phrases for the Sales Call, Second Edition
    Perfect Phrases for the Sales Call, Second Edition
    from  Jeb BrooksUsed - goodBook - Used - good
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    The Book of Business Awesome / The Book of Business UnAwesome: How Engaging Your Customers and Employees Can Make Your Business Thrive/The Cost of Not ... Engaging, or Being Great at What You Do
    The Book of Business Awesome / The Book of Business UnAwesome: How Engaging Your Customers and Employees Can Make Your Business Thrive/The Cost of Not ... Engaging, or Being Great at What You Do
    from  Scott StrattenUsed - very goodBook - Used - very good
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    Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships
    Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships
    from  Gerald MichaelsonUsed - goodBook - Used - good
    Book€1.73
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    Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World
    Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World
    from  Mark MillerUsed - very goodBook - Used - very good
    Book€2.49
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    Democracy, Participation and Contestation: Civil Society, Governance and the Future of Liberal Democracy (Democratization and Autocratization Studies)
    Democracy, Participation and Contestation: Civil Society, Governance and the Future of Liberal Democracy (Democratization and Autocratization Studies)
    from  Emmanuelle AvrilUsed - goodBook - Used - good
    Book€45.99
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    Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business
    Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business
    from  Micah SolomonUsed - goodBook - Used - good
    Book€1.95
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    Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional: Develop the 7 Skills Customers Demand of World-Class Salespeople and Organizations
    Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional: Develop the 7 Skills Customers Demand of World-Class Salespeople and Organizations
    from  Howard StevensUsed - goodBook - Used - good
    Book€19.49
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    When Customers Talk... Turn What They Tell You into Sales
    When Customers Talk... Turn What They Tell You into Sales
    from  Gross, T. ScottUsed - goodBook - Used - good
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    Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change
    Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change
    from  Lou SchachterUsed - goodBook - Used - good
    Book€1.72
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    Microsoft Dynamics® CRM 2011 Step by Step (Step by Step (Microsoft))
    Microsoft Dynamics® CRM 2011 Step by Step (Step by Step (Microsoft))
    from  Brendan LandersUsed - goodBook - Used - good
    New €30.00
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    Book€8.99
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    The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees
    The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees
    from  Amanda SlavinUsed - goodBook - Used - good
    New €14.60
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    Memorable Customer Experiences: A Research Anthology
    Memorable Customer Experiences: A Research Anthology
    from  Vanhamme, Professor JoelleUsed - very goodBook - Used - very good
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    WE FIRST: How Brands and Consumers Use Social Media to Build a Better World
    WE FIRST: How Brands and Consumers Use Social Media to Build a Better World
    from  Simon MainwaringUsed - goodBook - Used - good
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    Make Winning a Habit: 20 Best Practices of the World's Greatest Sales Forces
    Make Winning a Habit: 20 Best Practices of the World's Greatest Sales Forces
    from  Rick PageUsed - goodBook - Used - good
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    The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life: Deliver on your Company's Promise and Create Customers for Life
    The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life: Deliver on your Company's Promise and Create Customers for Life
    from  Scott DemingUsed - very goodBook - Used - very good
    New €33.90
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    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    from  Anne JanzerUsed - goodBook - Used - good
    Book€11.99
    €11.99
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    Data Mining und E-Commerce
    Data Mining und E-Commerce
    from  Jesus MenaUsed - goodBook - Used - good
    Book€3.49
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    Consumer Behavior: Buying, Having, and Being
    Consumer Behavior: Buying, Having, and Being
    from  Solomon, Michael R.Used - goodBook - Used - good
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    Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
    Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
    from  Jeanne BlissUsed - very goodBook - Used - very good
    Book€15.49
    €15.49
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    Beans: Four Principles for Running a Business in Good Times or Bad
    Beans: Four Principles for Running a Business in Good Times or Bad
    from  Leslie YerkesUsed - goodBook - Used - good
    Book€1.99
    €1.99
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    The Fine Print: How Big Companies Use "Plain English" to Rob You Blind: How Big Companies Use 'Plain English' and Other Tricks to Rob You Blind
    The Fine Print: How Big Companies Use "Plain English" to Rob You Blind: How Big Companies Use 'Plain English' and Other Tricks to Rob You Blind
    from  Johnston, David CayUsed - goodBook - Used - good
    Book€4.49
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    Customer-Focused Quality: What to Do on Monday Morning: What to Do on a Monday Morning
    Customer-Focused Quality: What to Do on Monday Morning: What to Do on a Monday Morning
    from  Thomas HintonUsed - very goodBook - Used - very good
    Book€2.99
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    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
    from  Pete BlackshawUsed - very goodBook - Used - very good
    Book€2.33
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    Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
    Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
    from  Michael HeppellUsed - very goodBook - Used - very good
    Book€1.49
    €1.49
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    Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)
    Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)
    from  Sarah CookUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Customer Service: New Rules for a Social Media World (Que BizTech)
    Customer Service: New Rules for a Social Media World (Que BizTech)
    from  Peter ShankmanUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
    Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
    from  Bernie BorgesUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Bag the Elephant: How to Win And Keep Big Customers
    Bag the Elephant: How to Win And Keep Big Customers
    from  Steve KaplanUsed - goodBook - Used - good
    Book€3.44
    €3.44
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