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Rittman, M: Oracle Business Intelligence 11g Developers Guid
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Mark Rittman
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When Customers Think We Don't Care: Ending Actions That Self-destruct Companies, Customer Service and Jobs
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Buchanan, Richard W.
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Customer Service: A Practical Approach
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Harris, Elaine K.
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Solomon: The Truth about Customer_p1
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Solomon, Michael R.
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Creative Cost-Benefits Reinvention: How to Reverse Commoditization Hell in the Age of Customer Capitalism (Postcolonial Studies in Education)
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WE FIRST: How Brands and Consumers Use Social Media to Build a Better World
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Simon Mainwaring
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Business is a Contact Sport
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Tom Richardson
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Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)
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Steve Morris
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Services Marketing (Frameworks Series)
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Helen Woodruffe
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Customer Service for Hospitality and Tourism
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Hudson
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The Customer Service Pocketbook (Sales & Marketing S.)
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Tony Newby
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E-Customer Care Pocketbook (Management Pocketbook Series)
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Mike Applegarth
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Customer Service Excellence (Customer Service & Selling Skills S.)
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MacNeill, Debra J.
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Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))
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Sherry Barrett
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The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
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Peter Burwash
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Customer Specific Marketing: The New Power in Retailing
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Woolf, Brian P.
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Customer Love: Attracting and Keeping Customers for Life
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Bell, Chip R.
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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
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Effective Direct Mail (60 Minute Success Skills Series)
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John Frazer-Robinson
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Call Centre Customer Care Pocketbook
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Mike Applegarth
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Improve Your Profits: Satisfying Customers
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Ronald Sewell
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Inconvenience Stores: One Year in U.K. Customer Service
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Mark Bradley
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The 10 Commandments of efficient Business Management: The Tools, Strategies and Techniques Business Leaders use to successfully improve Efficiency
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Adam, Peter P.
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ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle
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Michael Nick
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Codestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs
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Pope, Atlee Valentine
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Delivering Legendary Customer Service: A Seven-Step Program to Create Service in Any Business (Psi Successful Business Library)
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Gallagher, Richard S.
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Beyond Customer Service: Keeping Customers for Life (The Fifty-Minute series)
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Gerson, Richard F.
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Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
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Dru Scott
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Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)
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Finch, Lloyd C.
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Good Service Is Good Business: 7 Simple Strategies for Success
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unknown
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