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    Matter: Move Beyond the Competition, Create More Value, and Become the Obvious Choice
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    Building on Sugarcrm: Creating Applications the Easy Way
    Building on Sugarcrm: Creating Applications the Easy Way
    from  John MerticUsed - acceptableBook - Used - acceptable
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    Customer relationship management (CRM) In SMEs: Adoption Factors
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    Customer Service for Hospitality and Tourism
    Customer Service for Hospitality and Tourism
    from  HudsonUsed - very goodBook - Used - very good
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    Data Revolution: How Big Data Will Change the Way of Doing Business?
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    The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction
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    Customer Service Training 101: Quick And Easy Techniques That Get Great Results
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    Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski
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    Delivering Knock Your Socks Off Service
    Delivering Knock Your Socks Off Service
    from  Anderson, Kristin J.Used - very goodBook - Used - very good
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    Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
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    Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
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    Customer Care (Training Extras S.)
    Customer Care (Training Extras S.)
    from  Frances BeeUsed - goodBook - Used - good
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    The Service Pro: Creating Better, Faster, and Different Customer
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    Fell's Relationship Selling (Fell's Official Know-It-All Guide)
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    Monday Morning Customer Service
    Monday Morning Customer Service
    from  David CottrellUsed - very goodBook - Used - very good
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    Think For Your Customer
    Think For Your Customer
    from  John StanleyUsed - very goodBook - Used - very good
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    Lessons Unlearned: 25 Years in Customer Service
    Lessons Unlearned: 25 Years in Customer Service
    from  John RagsdaleUsed - very goodBook - Used - very good
    Book€23.49
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    Inconvenience Stores: One Year in U.K. Customer Service
    Inconvenience Stores: One Year in U.K. Customer Service
    from  Mark BradleyUsed - very goodBook - Used - very good
    Book€1.35
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    Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)
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    Services Marketing (Frameworks Series)
    Services Marketing (Frameworks Series)
    from  Helen WoodruffeUsed - goodBook - Used - good
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    The New Market Leaders: Who's Winning and How in the Battle for Customers
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    Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
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    The Ten Demandments
    The Ten Demandments
    from  Kelly MooneyUsed - very goodBook - Used - very good
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    Opt-In Marketing
    Opt-In Marketing
    from  Ernan RomanUsed - goodBook - Used - good
    Book€1.73
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    Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
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    Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results
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