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    Beyond Customer Service: Keeping Customers for Life (The Fifty-Minute series)
    Book€2.02
    €2.02

    Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
    Book€1.99
    €1.99

    Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)
    Book€7.99
    €7.99

    Capturing Customers.Com: Radical Strategies for Selling and Marketing in a Wired World
    Book€3.49
    €3.49

    Good Service Is Good Business: 7 Simple Strategies for Success
    Good Service Is Good Business: 7 Simple Strategies for Success
    from  unknownUsed - very goodBook - Used - very good
    Book€11.66
    €11.66

    The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary
    New €18.80
    You save €14.81 (78%)
    Book€3.99
    You save €14.81 (78%)
    New €18.80€3.99

    Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships
    Book€12.49
    €12.49

    Fish! Sticks: A Remarkable Way to Adpat to Changing Times and Keep Your Work Fresh
    Audiobook€1.73
    €1.73

    Inconvenience Stores: One Year in U.K. Customer Service
    Inconvenience Stores: One Year in U.K. Customer Service
    from  Mark BradleyUsed - very goodBook - Used - very good
    Book€1.35
    €1.35


    How To Design Effective Store Advertising
    How To Design Effective Store Advertising
    from  unknownUsed - very goodBook - Used - very good
    Book€35.29
    €35.29

    Monday Morning Customer Service
    Monday Morning Customer Service
    from  David CottrellUsed - very goodBook - Used - very good
    Book€5.99
    €5.99

    Think For Your Customer
    Think For Your Customer
    from  John StanleyUsed - very goodBook - Used - very good
    Book€1.35
    €1.35

    Lessons Unlearned: 25 Years in Customer Service
    Lessons Unlearned: 25 Years in Customer Service
    from  John RagsdaleUsed - very goodBook - Used - very good
    Book€23.99
    €23.99

    The New Market Leaders: Who's Winning and How in the Battle for Customers
    New €18.80
    You save €17.07 (90%)
    Book€1.73
    You save €17.07 (90%)
    New €18.80€1.73

    Customer Care
    Customer Care
    from  Sarah CookUsed - goodBook - Used - good
    Book€1.73
    €1.73

    Fundamentals and Practice of Marketing
    Fundamentals and Practice of Marketing
    from  Adrian MackayUsed - goodBook - Used - good
    Book€4.49
    €4.49


    Managing Customer Service
    Managing Customer Service
    from  Jenny HayesUsed - goodBook - Used - good
    Book€1.73
    €1.73

    Business is a Contact Sport
    Business is a Contact Sport
    from  Tom RichardsonUsed - very goodBook - Used - very good
    Book€2.49
    €2.49

    Data Revolution: How Big Data Will Change the Way of Doing Business?
    Book€10.49
    €10.49

    Business Communities und Business Intelligence
    Book€1.35
    €1.35