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    EnglishFood and beveragesCustomer management
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    Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
    Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
    from  unknownUsed - acceptableBook - Used - acceptable
    Book€5.99
    €5.99
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    The Ten Demandments
    The Ten Demandments
    from  Kelly MooneyUsed - very goodBook - Used - very good
    Book€1.73
    €1.73
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    Opt-In Marketing
    Opt-In Marketing
    from  Ernan RomanUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
    Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
    from  unknownUsed - very goodBook - Used - very good
    Book€6.99
    €6.99
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    Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results
    Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results
    from  Reed, Wendy FoegenUsed - very goodBook - Used - very good
    Book€3.99
    €3.99
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    Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most
    Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most
    from  Bueno, Bolivar J.Used - very goodBook - Used - very good
    Book€1.73
    €1.73
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    Rittman, M: Oracle Business Intelligence 11g Developers Guid
    Rittman, M: Oracle Business Intelligence 11g Developers Guid
    from  Mark RittmanUsed - goodBook - Used - good
    Book€2.02
    €2.02
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    When Customers Think We Don't Care: Ending Actions That Self-destruct Companies, Customer Service and Jobs
    When Customers Think We Don't Care: Ending Actions That Self-destruct Companies, Customer Service and Jobs
    from  Buchanan, Richard W.Used - very goodBook - Used - very good
    Book€3.99
    €3.99
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    Creative Cost-Benefits Reinvention: How to Reverse Commoditization Hell in the Age of Customer Capitalism (Postcolonial Studies in Education)
    Creative Cost-Benefits Reinvention: How to Reverse Commoditization Hell in the Age of Customer Capitalism (Postcolonial Studies in Education)
    Used - goodBook - Used - good
    Book€1.99
    €1.99
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    WE FIRST: How Brands and Consumers Use Social Media to Build a Better World
    WE FIRST: How Brands and Consumers Use Social Media to Build a Better World
    from  Simon MainwaringUsed - goodBook - Used - good
    Book€3.49
    €3.49
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    Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)
    Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)
    from  Steve MorrisUsed - very goodBook - Used - very good
    Book€1.49
    €1.49
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    Services Marketing (Frameworks Series)
    Services Marketing (Frameworks Series)
    from  Helen WoodruffeUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Customer Service: A Practical Approach
    Customer Service: A Practical Approach
    from  Harris, Elaine K.Used - goodBook - Used - good
    Book€9.49
    €9.49
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    Solomon: The Truth about Customer_p1
    Solomon: The Truth about Customer_p1
    from  Solomon, Michael R.Used - goodBook - Used - good
    Book€1.73
    €1.73
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    Service America!: Doing Business in the New Economy
    Service America!: Doing Business in the New Economy
    from  Karl AlbrechtUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Superfandom: How Our Obsessions Are Changing How We Buy and Who We Are: How Our Obsessions Are Changing What We Buy and Who We Are
    Superfandom: How Our Obsessions Are Changing How We Buy and Who We Are: How Our Obsessions Are Changing What We Buy and Who We Are
    from  Zoe Fraade-BlanarUsed - goodBook - Used - good
    Book€1.73
    €1.73
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    Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America)
    Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America)
    from  The Culinary Institute of America (CIA)Used - very goodBook - Used - very good
    Book€2.49
    €2.49
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    Integrated Account Management: How Business-To-Business Marketers Maximize Customer Loyalty and Profitability
    Integrated Account Management: How Business-To-Business Marketers Maximize Customer Loyalty and Profitability
    from  Peck, Mark A.Used - goodBook - Used - good
    Book€1.99
    €1.99
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    The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction
    The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction
    Used - goodBook - Used - good
    Book€1.73
    €1.73
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    THE BEHAVIORAL ADVANTAGE: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
    THE BEHAVIORAL ADVANTAGE: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
    from  Bacon, Terry R.Used - goodBook - Used - good
    Book€2.99
    €2.99
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    Customer Service Training 101: Quick And Easy Techniques That Get Great Results
    Customer Service Training 101: Quick And Easy Techniques That Get Great Results
    from  Renee EvensonUsed - goodBook - Used - good
    Book€5.99
    €5.99
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    Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski
    Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski
    from  Bell, Chip R.Used - goodBook - Used - good
    Book€1.73
    €1.73
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    Delivering Knock Your Socks Off Service
    Delivering Knock Your Socks Off Service
    from  Anderson, Kristin J.Used - very goodBook - Used - very good
    Book€1.35
    €1.35
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    Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
    Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
    from  Gutek, Barbara A.Used - very goodBook - Used - very good
    New €53.20
    You save €31.71 (59%)
    Book€21.49
    You save €31.71 (59%)
    New €53.20€21.49
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    Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
    Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
    from  Eric ButowUsed - very goodBook - Used - very good
    Book€2.33
    €2.33
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    Customer Care (Training Extras S.)
    Customer Care (Training Extras S.)
    from  Frances BeeUsed - goodBook - Used - good
    Book€1.95
    €1.95
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    The Service Pro: Creating Better, Faster, and Different Customer
    The Service Pro: Creating Better, Faster, and Different Customer
    Used - very goodBook - Used - very good
    Book€5.66
    €5.66
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    Fell's Relationship Selling (Fell's Official Know-It-All Guide)
    Fell's Relationship Selling (Fell's Official Know-It-All Guide)
    from  Orv OwensUsed - goodBook - Used - good
    Book€1.73
    €1.73
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