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Schmelzer, Hermann J.
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Prozessmanagement: Geschäftsprozesse analysieren und gestalten
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Barbara Brecht-Hadraschek
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Geschäftsprozessmanagement in der Praxis: Kunden zufrieden stellen - Produktivität steigern - Wert erhöhen
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Schmelzer, Hermann J.
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8D und 7STEP - Systematisch Probleme lösen
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Berndt Jung
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Wertstromdesign
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Alexandra Lindner
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Systematische Innovation: TRIZ-Anwendung in der Produkt- und Prozessentwicklung
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Karl Koltze
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Prozessmanagement als Kernkompetenz: Wie Sie Business Reengineering strategisch nutzen können (uniscope. Die SGO-Stiftung für praxisnahe Managementforschung)
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Margit Osterloh
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ITIL Continual Service Improvement - German Translation: Office of Government Commerce
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Great Britain: Cabinet Office
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Strategisches Prozessmanagement - einfach und effektiv: Ein praktischer Leitfaden
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Inge Hanschke
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Business Engineering. Prozeß- und Systementwicklung: Band 1: Entwurfstechniken
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Hubert Österle
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Agile Power Guide: Fokussiert, schnell und flexibel zum Erfolg
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Christophe Braun
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Das 7 Schritte Erfolgsgeheimnis - Von 0 auf 100 erfolgreicher Unternehmer mit Finanzierung & Förderung
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Manfred Peter
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Geschäftsprozessmanagement in der Praxis: Kunden zufrieden stellen - Produktivität steigern - Wert erhöhen
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Schmelzer, Hermann J.
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Prozessmanagement: Qualität, Produktivität, Konkurrenzfähigkeit
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Roman Stöger
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Lean Management
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Pawel Gorecki
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Dienstleistungsmanagement: Erfolgreicher Einsatz von prozessorientiertem Service Level Management
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Avy Ellis
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Process Excellence: Praxisleitfaden für erfolgreiches Prozessmanagement
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Eva Best
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Praxisbuch Lean Six Sigma: Werkzeuge und Beispiele
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Kaufmann, Uwe H.
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Six Sigma umsetzen: Die neue Qualitätsstrategie für Unternehmen: Die neue Qualitätsstrategie für Unternehmen. Mit neuen Unternehmensbeispielen
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Kjell Magnusson
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Grundzüge betrieblicher Leistungsprozesse: Marketing, Innovation, Produktion, Logistik und Beschaffung
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Bernhard Swoboda
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Work Remotely (Penguin Business Experts Series)
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Anastasia Tohmé
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Einführung in das Management von Geschäftsprozessen: Six Sigma, Kaizen und TQM
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Susanne Koch
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Layered Process Audit (LPA): Leitfaden zur Umsetzung
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Elmar Zeller
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Design for Six Sigma umsetzen
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Thomas Konert
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Organisation: Organisationsgestaltung, Principal-Agent-Theorie und Wandel von Organisationen
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Marcus Oehlrich
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Geschäftsprozessmanagement in sozialen Organisationen: Leitfaden für die Praxis
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Peter Faiß
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Prozessmanagement: Strategien, Methoden, Umsetzung
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Roland Jochem
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Grafische Methoden der Prozessanalyse: Design und Optimierung von Produktionssystemen
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Meyer, Urs B.
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8D und 7STEP - Systematisch Probleme lösen
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Berndt Jung
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Prozessmanagement: Prozesse effizient gestalten und steuern
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Christina Hiller
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Praxishandbuch Prozessmanagement
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Guido Fischermanns
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