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Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
from  ACNielsenUsed - goodBook - Used - good
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
from  Fred ReichheldUsed - very goodBook - Used - very good
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
from  Tony HsiehUsed - very goodBook - Used - very good
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Moments of Truth
Moments of Truth
from  Jan CarlzonUsed - very goodBook - Used - very good
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Salesforce For Dummies (For Dummies (Business & Personal Finance))
Salesforce For Dummies (For Dummies (Business & Personal Finance))
from  Liz KaoUsed - goodBook - Used - good
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Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
from  Ryan LevesqueUsed - very goodBook - Used - very good
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Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
from  Paul CherryUsed - very goodBook - Used - very good
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
from  Jeanne BlissUsed - very goodBook - Used - very good
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Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer
Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer
from  Goldman, Steven L.Used - goodBook - Used - good
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The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value
The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value
from  Reichheld, Frederick F.Used - goodBook - Used - good
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CRM For Dummies
CRM For Dummies
from  Lars HelgesonUsed - very goodBook - Used - very good
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The Referral Engine
The Referral Engine
from  John JantschUsed - very goodBook - Used - very good
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
from  Ron KaufmanUsed - very goodBook - Used - very good
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The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
from  Brant CooperUsed - goodBook - Used - good
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No B.S. Trust Based Marketing: The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World
No B.S. Trust Based Marketing: The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World
from  Matt ZagulaUsed - very goodBook - Used - very good
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Inbound Selling: How to Change the Way You Sell to Match How People Buy
Inbound Selling: How to Change the Way You Sell to Match How People Buy
from  Brian SignorelliUsed - very goodBook - Used - very good
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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
from  Bill StinnettUsed - goodBook - Used - good
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
from  Robert SpectorUsed - very goodBook - Used - very good
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Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business
Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business
from  Mikkel SvaneUsed - very goodBook - Used - very good
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Customer Relationship Management: A Databased Approach (Business)
Customer Relationship Management: A Databased Approach (Business)
from  V. KumarUsed - goodBook - Used - good
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Social Selling: Techniques to Influence Buyers and Changemakers
Social Selling: Techniques to Influence Buyers and Changemakers
from  Tim HughesUsed - goodBook - Used - good
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
from  Brent AdamsonUsed - very goodBook - Used - very good
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Customer Experience For Dummies
Customer Experience For Dummies
from  Roy BarnesUsed - very goodBook - Used - very good
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Trend-Driven Innovation: Beat Accelerating Customer Expectations
Trend-Driven Innovation: Beat Accelerating Customer Expectations
from  Henry MasonUsed - very goodBook - Used - very good
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
from  Matthew DixonUsed - very goodBook - Used - very good
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The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
from  Erik PetersonUsed - goodBook - Used - good
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
from  Berry, Leonard L.Used - very goodBook - Used - very good
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Outside In: The Power of Putting Customers at the Center of Your Business
Outside In: The Power of Putting Customers at the Center of Your Business
from  Harley ManningUsed - very goodBook - Used - very good
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HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
from  David CancelUsed - very goodBook - Used - very good
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