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Services Marketing: Integrating Customer Focus Across the Firm
Services Marketing: Integrating Customer Focus Across the Firm
from  Alan WilsonUsed - very goodBook - Used - very good
Book€2.01
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
from  Jack MitchellUsed - goodBook - Used - good
New €24.00
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Social Media Marketing
Social Media Marketing
from  Liana EvansUsed - goodBook - Used - good
New €24.49
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Book€1.99
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Harvard Business Review on Customer Relationship Management (Artscroll)
Harvard Business Review on Customer Relationship Management (Artscroll)
from  Prahalad, C. K.Used - very goodBook - Used - very good
Book€1.72
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
from  Womack, James P.Used - very goodBook - Used - very good
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Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
from  Robert HiebelerUsed - goodBook - Used - good
Book€3.49
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Services Marketing
Services Marketing
from  Zeithaml, Valerie A.Used - acceptableBook - Used - acceptable
Book€2.01
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Customer Relationship Management, Second Edition: Concept, Strategy, and Tools
Customer Relationship Management, Second Edition: Concept, Strategy, and Tools
from  V. KumarUsed - very goodBook - Used - very good
Book€21.99
€21.99
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Dienstleistungsqualität: Konzepte - Methoden - Erfahrungen
Dienstleistungsqualität: Konzepte - Methoden - Erfahrungen
from  Bernd Stauss, Manfred BruhnUsed - goodBook - Used - good
New €64.99
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Book€2.99
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Consumer Behavior
Consumer Behavior
from  Schiffman, Leon G.Used - goodBook - Used - good
Book€2.01
€2.01
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Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
from  Gerald MichaelsonUsed - goodBook - Used - good
Book€1.72
€1.72
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Extreme Trust: Honesty as a Competitive Advantage
Extreme Trust: Honesty as a Competitive Advantage
from  Peppers & Rogers, PHD Don & MarthaUsed - very goodBook - Used - very good
Book€3.49
€3.49
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Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement
Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement
from  Bacon, Terry R.Used - very goodBook - Used - very good
Book€11.49
€11.49
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Salesforce.com for Dummies
Salesforce.com for Dummies
from  Liz KaoUsed - very goodBook - Used - very good
Book€8.49
€8.49
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Customer Relationship Management
Customer Relationship Management
from  ButtleUsed - very goodBook - Used - very good
Book€2.01
€2.01
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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
from  Lundin, Stephen C.Used - very goodBook - Used - very good
Book€3.49
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Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
from  Jim SterneUsed - very goodBook - Used - very good
Book€1.72
€1.72
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Loyalty Rules. How Today's Leaders Build Lasting Relationships.
Loyalty Rules. How Today's Leaders Build Lasting Relationships.
from  Reichheld, Frederick F.Used - very goodBook - Used - very good
Book€4.49
€4.49
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Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
from  Anne JanzerUsed - goodBook - Used - good
Book€12.49
€12.49
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Customer Relationship Management: A Global Perspective
Customer Relationship Management: A Global Perspective
from  Gerhard RaabUsed - goodBook - Used - good
Book€1.72
€1.72
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Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
from  Roxanne EmmerichUsed - very goodBook - Used - very good
Book€9.99
€9.99
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Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
from  Fred WiersemaUsed - goodBook - Used - good
Book€1.72
€1.72
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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
from  Blanchard, Ken, Jr.Used - very goodBook - Used - very good
Book€4.99
€4.99
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The Crm Pocketbook (Management Pocketbook Series)
The Crm Pocketbook (Management Pocketbook Series)
from  David AlexanderUsed - goodBook - Used - good
Book€1.34
€1.34
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SERVICES MARKETING
SERVICES MARKETING
from  Valerie ZeithamlUsed - goodBook - Used - good
Book€2.01
€2.01
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Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
from  WirtzUsed - very goodBook - Used - very good
Book€9.99
€9.99
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Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
from  DeBonis, J. N.Used - goodBook - Used - good
Book€2.49
€2.49
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The Practice of Market and Social Research: An Introduction
The Practice of Market and Social Research: An Introduction
from  Yvonne McGivernUsed - goodBook - Used - good
Book€1.72
€1.72
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The Secrets of Selling: How to Win in Any Sales Situation
The Secrets of Selling: How to Win in Any Sales Situation
from  Geoff KingUsed - very goodBook - Used - very good
Book€1.72
€1.72
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Beans: Four Principles for Running a Business in Good Times or Bad
Beans: Four Principles for Running a Business in Good Times or Bad
from  Leslie YerkesUsed - goodBook - Used - good
Book€1.99
€1.99
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