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    EnglishCustomer Service
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    Successful Customer Relation Mark: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers
    Successful Customer Relation Mark: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers
    from  Merlin StoneUsed - very goodbook - Used - very good
    book€2.02
    €2.02
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    Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America)
    Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America)
    from  The Culinary Institute of America (CIA)Used - very goodbook - Used - very good
    book€3.49
    €3.49
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    Social Network Analysis in Telecommunications (Wiley & SAS Business)
    Social Network Analysis in Telecommunications (Wiley & SAS Business)
    from  Pinheiro, Carlos Andre ReisUsed - very goodbook - Used - very good
    New €55.50
    You save €53.17 (95%)
    book€2.33
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    It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
    It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
    from  Aun, Michael AUsed - goodbook - Used - good
    New €27.80
    You save €24.31 (87%)
    book€3.49
    You save €24.31 (87%)
    New €27.80€3.49
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    Breakthrough Customer Service: Best Practices of Leaders in Customer Support
    Breakthrough Customer Service: Best Practices of Leaders in Customer Support
    from  Brown, Stanley A.Used - very goodbook - Used - very good
    book€1.73
    €1.73
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    Principles of Customer Relationship Management
    Principles of Customer Relationship Management
    from  Baran, Roger J.Used - very goodbook - Used - very good
    book€4.49
    €4.49
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    The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers: What the Organization of ... Like and How It Delivers Value to Customers
    The Horizontal Organization: What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers: What the Organization of ... Like and How It Delivers Value to Customers
    from  Frank OstroffUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Measuring and Managing Customer Satisfaction
    Measuring and Managing Customer Satisfaction
    from  Sheila KesslerUsed - very goodbook - Used - very good
    book€2.99
    €2.99
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    Positively Outrageous Service: New and Easy Ways to Win Customers for Life
    Positively Outrageous Service: New and Easy Ways to Win Customers for Life
    from  Gross, T. ScottUsed - goodbook - Used - good
    book€1.73
    €1.73
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    The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
    The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
    from  Melinda NykampUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Nonstop Sales Boom: Powerful Strategies to Drive Consistent Growth Year After Year: Powerful Strategies to Drive Consistent Growth Year After Year
    Nonstop Sales Boom: Powerful Strategies to Drive Consistent Growth Year After Year: Powerful Strategies to Drive Consistent Growth Year After Year
    from  Colleen FrancisUsed - goodbook - Used - good
    New €21.30
    You save €18.97 (89%)
    book€2.33
    You save €18.97 (89%)
    New €21.30€2.33
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    Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
    Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
    from  Noah FlemingUsed - very goodbook - Used - very good
    New €25.67
    You save €23.68 (92%)
    book€1.99
    You save €23.68 (92%)
    New €25.67€1.99
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    The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
    The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
    from  Donna FlussUsed - very goodbook - Used - very good
    book€1.72
    €1.72
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    World-Class Customer Satisfaction
    World-Class Customer Satisfaction
    from  Jonathan BarskyUsed - acceptablebook - Used - acceptable
    book€6.49
    €6.49
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    Crowning the Customer: How to Become Customer-driven
    Crowning the Customer: How to Become Customer-driven
    from  Feargal QuinnUsed - goodbook - Used - good
    book€1.35
    €1.35
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    Learning Salesforce Visual Workflow (English Edition)
    Learning Salesforce Visual Workflow (English Edition)
    from  Rakesh GuptaUsed - goodbook - Used - good
    New €59.70
    You save €21.91 (36%)
    book€37.79
    You save €21.91 (36%)
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    Customer Genius
    Customer Genius
    from  Peter FiskUsed - very goodbook - Used - very good
    book€7.99
    €7.99
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    The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
    The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
    from  Peter BurwashUsed - goodbook - Used - good
    book€2.99
    €2.99
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    What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution: Offshorting, Outsourcing and the Global Services Revolution
    What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution: Offshorting, Outsourcing and the Global Services Revolution
    from  Paul DaviesUsed - goodbook - Used - good
    book€3.49
    €3.49
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    Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
    Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
    from  Sandra VandermerweUsed - goodbook - Used - good
    book€5.99
    €5.99
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    Let's Get Real
    Let's Get Real
    from  Mahan KhalsaUsed - goodaudiobook - Used - good
    audiobook€10.49
    €10.49
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    The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
    The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
    from  Claes FornellUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    Retail's Seismic Shift
    Retail's Seismic Shift
    from  Michael DartUsed - goodbook - Used - good
    book€10.49
    €10.49
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    Branded Customer Service: The New Competitive Edge
    Branded Customer Service: The New Competitive Edge
    from  Janelle BarlowUsed - goodbook - Used - good
    book€1.73
    €1.73
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    "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
    "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
    from  Jeanne BlissUsed - very goodbook - Used - very good
    book€1.73
    €1.73
    More Details
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