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    Berry, Leonard L.(4)
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    EnglishCustomer Service
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    SERVICES MARKETING
    SERVICES MARKETING
    from  Valerie ZeithamlUsed - goodbook - Used - good
    book€2.02
    €2.02
    More Details
    Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
    Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines
    from  WirtzUsed - very goodbook - Used - very good
    book€8.99
    €8.99
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    Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
    Value-Based Marketing for Bottom-Line Success. 5 Steps to Creating Customer Value
    from  DeBonis, J. N.Used - goodbook - Used - good
    book€3.99
    €3.99
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    Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
    Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
    from  Blanchard, Ken, Jr.Used - very goodbook - Used - very good
    book€4.99
    €4.99
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    The Practice of Market and Social Research: An Introduction
    The Practice of Market and Social Research: An Introduction
    from  Yvonne McGivernUsed - goodbook - Used - good
    book€1.73
    €1.73
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    The Secrets of Selling: How to Win in Any Sales Situation
    The Secrets of Selling: How to Win in Any Sales Situation
    from  Geoff KingUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    Beans: Four Principles for Running a Business in Good Times or Bad
    Beans: Four Principles for Running a Business in Good Times or Bad
    from  Leslie YerkesUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    from  John GoodmanUsed - very goodbook - Used - very good
    book€21.49
    €21.49
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    Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
    Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
    from  Lundin, Stephen C.Used - very goodbook - Used - very good
    book€1.73
    €1.73
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    Microsoft Dynamics CRM 4.0 Unleashed
    Microsoft Dynamics CRM 4.0 Unleashed
    from  Wolenik, Marc J.Used - goodbook - Used - good
    book€2.02
    €2.02
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    Customer Innovation: Customer-Centric Strategy for Enduring Growth
    Customer Innovation: Customer-Centric Strategy for Enduring Growth
    from  Marion DebruyneUsed - very goodbook - Used - very good
    book€5.99
    €5.99
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    Revolutionize Your Customer Experience
    Revolutionize Your Customer Experience
    from  Colin ShawUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    The Crm Pocketbook (Management Pocketbook Series)
    The Crm Pocketbook (Management Pocketbook Series)
    from  David AlexanderUsed - goodbook - Used - good
    book€1.35
    €1.35
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    A Practical Guide to CRM: Building More Profitable Customer Relationships
    A Practical Guide to CRM: Building More Profitable Customer Relationships
    from  Janice ReynoldsUsed - goodbook - Used - good
    book€2.32
    €2.32
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    SAP Service and Support (SAP PRESS: englisch)
    SAP Service and Support (SAP PRESS: englisch)
    from  Gerhard OswaldUsed - very goodbook - Used - very good
    book€4.49
    €4.49
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    The Hippie Guide to Climbing the Corporate Ladder & Other Mountains: How Jansport Makes It Happen
    The Hippie Guide to Climbing the Corporate Ladder & Other Mountains: How Jansport Makes It Happen
    from  Skip YowellUsed - very goodbook - Used - very good
    book€16.99
    €16.99
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    How to Succeed in the Relationship Economy: Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
    How to Succeed in the Relationship Economy: Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
    from  Matt LindsayUsed - goodbook - Used - good
    book€2.49
    €2.49
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    Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
    Customer Intimacy Pick Your Pa: Pick Your Partners, Shape Your Culture, Win Together
    from  Fred WiersemaUsed - goodbook - Used - good
    book€1.73
    €1.73
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    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
    from  Pete BlackshawUsed - very goodbook - Used - very good
    book€2.49
    €2.49
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    Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
    Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
    from  Mitch JoelUsed - goodbook - Used - good
    New €24.50
    You save €22.55 (92%)
    book€1.95
    You save €22.55 (92%)
    New €24.50€1.95
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    Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership
    Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership
    from  Joseph JaffeUsed - very goodbook - Used - very good
    New €33.20
    You save €31.21 (94%)
    book€1.99
    You save €31.21 (94%)
    New €33.20€1.99
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    How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times
    How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times
    from  Fox, Jeffrey J.Used - very goodbook - Used - very good
    book€16.99
    €16.99
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    Data Mining Techniques in CRM: Inside Customer Segmentation
    Data Mining Techniques in CRM: Inside Customer Segmentation
    from  Konstantinos TsiptsisUsed - very goodbook - Used - very good
    New €113.80
    You save €91.81 (80%)
    book€21.99
    You save €91.81 (80%)
    New €113.80€21.99
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    Market-Driven Management: Using the New Marketing Concept to Create a Customer-Oriented Company (Portable Mba Series (Cloth))
    Market-Driven Management: Using the New Marketing Concept to Create a Customer-Oriented Company (Portable Mba Series (Cloth))
    from  Wester, Frederick E., Jr.Used - very goodbook - Used - very good
    book€1.73
    €1.73
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    101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
    101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
    from  Troy WaughUsed - very goodbook - Used - very good
    New €57.90
    You save €55.57 (95%)
    book€2.33
    You save €55.57 (95%)
    New €57.90€2.33
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    Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
    Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
    from  Paul TemporalUsed - goodbook - Used - good
    book€2.33
    €2.33
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    Looptail: How One Company Changed the World by Reinventing Business
    Looptail: How One Company Changed the World by Reinventing Business
    from  Bruce TipUsed - acceptablebook - Used - acceptable
    book€5.02
    €5.02
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    Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
    Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies
    from  Kaj StorbackaUsed - very goodbook - Used - very good
    book€25.49
    €25.49
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    Management of a Sales Force
    Management of a Sales Force
    from  Rosann SpiroUsed - very goodbook - Used - very good
    New €75.96
    You save €73.34 (96%)
    book€2.62
    You save €73.34 (96%)
    New €75.96€2.62
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    Customer-Driven Project Management: Building Quality into Project Processes
    Customer-Driven Project Management: Building Quality into Project Processes
    from  Barkley, Bruce T.Used - very goodbook - Used - very good
    book€4.49
    €4.49
    More Details
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