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    Berry, Leonard L.(4)
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    CustomerCentric Selling
    CustomerCentric Selling
    from  Michael BosworthUsed - very goodbook - Used - very good
    book€3.49
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    How to Measure Customer Satisfaction
    How to Measure Customer Satisfaction
    from  Nigel HillUsed - very goodbook - Used - very good
    book€2.99
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    Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
    Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
    from  Gabe ZichermannUsed - goodbook - Used - good
    New €27.80
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    Engage to Win: A Blueprint for Success in the Engagement Economy
    Engage to Win: A Blueprint for Success in the Engagement Economy
    from  Steve LucasUsed - very goodbook - Used - very good
    book€5.99
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    Working with Microsoft Dynamics CRM 2011
    Working with Microsoft Dynamics CRM 2011
    from  Mike SnyderUsed - goodbook - Used - good
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    Scoring Points: How Tesco Continues to Win Customer Loyalty
    Scoring Points: How Tesco Continues to Win Customer Loyalty
    from  Clive HumblyUsed - goodbook - Used - good
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    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    from  Anne JanzerUsed - goodbook - Used - good
    book€11.99
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    Services Marketing: Integrating Customer Focus Across the Firm
    Services Marketing: Integrating Customer Focus Across the Firm
    from  Alan WilsonUsed - very goodbook - Used - very good
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    Social Media Marketing
    Social Media Marketing
    from  Liana EvansUsed - goodbook - Used - good
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    Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
    Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
    from  Jack MitchellUsed - very goodbook - Used - very good
    New €24.00
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    book€1.73
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    Harvard Business Review on Customer Relationship Management (Artscroll)
    Harvard Business Review on Customer Relationship Management (Artscroll)
    from  Prahalad, C. K.Used - very goodbook - Used - very good
    book€2.99
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    Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
    Best Practices: Building Your Business with Customer Focused Solutions: Building Your Business with Arthur Andersen's Global Best Practices
    from  Robert HiebelerUsed - goodbook - Used - good
    book€4.99
    €4.99
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    Services Marketing
    Services Marketing
    from  Zeithaml, Valerie A.Used - acceptablebook - Used - acceptable
    book€2.02
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    Marketing Strategy and Competitive Positioning
    Marketing Strategy and Competitive Positioning
    from  Graham HooleyUsed - goodbook - Used - good
    book€2.02
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    Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
    Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
    from  Gerald MichaelsonUsed - very goodbook - Used - very good
    book€1.99
    €1.99
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    Consumer Behavior
    Consumer Behavior
    from  Schiffman, Leon G.Used - goodbook - Used - good
    book€2.02
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    Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series)
    Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series)
    from  KnoxUsed - goodbook - Used - good
    book€1.73
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    Relationship Marketing: Management of Customer Relations: Management of Customer Relationships
    Relationship Marketing: Management of Customer Relations: Management of Customer Relationships
    from  Manfred BruhnUsed - goodbook - Used - good
    book€1.73
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    Fish!: A Remarkable Way to Boost Morale and Improve Results
    Fish!: A Remarkable Way to Boost Morale and Improve Results
    from  Lundin, Stephen C.Used - goodbook - Used - good
    book€7.49
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    Extreme Trust: Honesty as a Competitive Advantage
    Extreme Trust: Honesty as a Competitive Advantage
    from  Peppers & Rogers, PHD Don & MarthaUsed - goodbook - Used - good
    book€6.49
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    Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
    Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
    from  David TaberUsed - goodbook - Used - good
    book€13.49
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    Secrets of Great Rainmakers: The Keys to Success and Wealth
    Secrets of Great Rainmakers: The Keys to Success and Wealth
    from  Fox, Jeffrey J.Used - goodbook - Used - good
    book€5.49
    €5.49
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    Salesforce.com for Dummies
    Salesforce.com for Dummies
    from  Liz KaoUsed - very goodbook - Used - very good
    book€20.99
    €20.99
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    Eight to Great: Eight Steps to Delivering an Exception Customer Experience
    Eight to Great: Eight Steps to Delivering an Exception Customer Experience
    from  Greg GianforteUsed - goodbook - Used - good
    book€1.49
    €1.49
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    Customer Relationship Management: A Global Perspective
    Customer Relationship Management: A Global Perspective
    from  Gerhard RaabUsed - goodbook - Used - good
    book€1.73
    €1.73
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    How Come You Can't Identify Your Key Customers?: The Essential Guide to Key Account Management (If You're So Brilliant)
    How Come You Can't Identify Your Key Customers?: The Essential Guide to Key Account Management (If You're So Brilliant)
    from  Peter ChevertonUsed - very goodbook - Used - very good
    book€8.99
    €8.99
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    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
    from  Jim SterneUsed - very goodbook - Used - very good
    book€1.73
    €1.73
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    Customer Relationship Management
    Customer Relationship Management
    from  ButtleUsed - very goodbook - Used - very good
    book€2.02
    €2.02
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    Loyalty Rules. How Today's Leaders Build Lasting Relationships.
    Loyalty Rules. How Today's Leaders Build Lasting Relationships.
    from  Reichheld, Frederick F.Used - very goodbook - Used - very good
    book€5.99
    €5.99
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    SERVICES MARKETING
    SERVICES MARKETING
    from  Valerie ZeithamlUsed - goodbook - Used - good
    book€2.02
    €2.02
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