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    EnglishPaperbackCustomer Service
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    Social Media Marketing
    Social Media Marketing
    from  Liana EvansUsed - good
    New €24.49
    You save €20.00 (81%)
    book€4.49
    Services Marketing
    Services Marketing
    from  Zeithaml, Valerie A.Used - acceptable
    book€2.02
    Marketing Strategy and Competitive Positioning
    Marketing Strategy and Competitive Positioning
    from  Graham HooleyUsed - good
    book€2.02
    Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
    Sun Tzu Strategies for Marketing: 12 Essential Principles for Winning the War for Customers: 12 Essential Principles for Winning the War for Customers
    from  Gerald MichaelsonUsed - very good
    book€2.49
    Relationship Marketing: Management of Customer Relations: Management of Customer Relationships
    Relationship Marketing: Management of Customer Relations: Management of Customer Relationships
    from  Manfred BruhnUsed - good
    book€1.73
    Fish!: A Remarkable Way to Boost Morale and Improve Results
    Fish!: A Remarkable Way to Boost Morale and Improve Results
    from  Lundin, Stephen C.Used - good
    book€9.49
    Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
    Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
    from  David TaberUsed - good
    book€13.99
    Eight to Great: Eight Steps to Delivering an Exception Customer Experience
    Eight to Great: Eight Steps to Delivering an Exception Customer Experience
    from  Greg GianforteUsed - good
    book€1.49
    Salesforce.com for Dummies
    Salesforce.com for Dummies
    from  Liz KaoUsed - very good
    book€19.49
    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
    from  Jim SterneUsed - very good
    book€1.73
    How Come You Can't Identify Your Key Customers?: The Essential Guide to Key Account Management (If You're So Brilliant)
    How Come You Can't Identify Your Key Customers?: The Essential Guide to Key Account Management (If You're So Brilliant)
    from  Peter ChevertonUsed - very good
    book€10.49
    Dealing With Difficult People (Sunday Times Creating Success)
    Dealing With Difficult People (Sunday Times Creating Success)
    from  Roy LilleyUsed - very good
    book€1.49
    Customer Relationship Management
    Customer Relationship Management
    from  ButtleUsed - very good
    book€2.02
    The Crm Pocketbook (Management Pocketbook Series)
    The Crm Pocketbook (Management Pocketbook Series)
    from  David AlexanderUsed - good
    book€1.35
    A Practical Guide to CRM: Building More Profitable Customer Relationships
    A Practical Guide to CRM: Building More Profitable Customer Relationships
    from  Janice ReynoldsUsed - good
    book€1.73
    Wal-Mart: The Bully of Bentonville: How the High Cost of Everyday Low Prices is Hurting America
    Wal-Mart: The Bully of Bentonville: How the High Cost of Everyday Low Prices is Hurting America
    from  Anthony BiancoUsed - very good
    New €20.44
    You save €18.45 (90%)
    book€1.99
    The Practice of Market and Social Research: An Introduction
    The Practice of Market and Social Research: An Introduction
    from  Yvonne McGivernUsed - good
    book€1.73
    Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business)
    Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business)
    from  Michael HeppellUsed - very good
    book€1.73
    The Secrets of Selling: How to Win in Any Sales Situation
    The Secrets of Selling: How to Win in Any Sales Situation
    from  Geoff KingUsed - very good
    book€2.33
    Brilliant Selling: What the Best Salespeople Know, Do and Say (Brilliant Business)
    Brilliant Selling: What the Best Salespeople Know, Do and Say (Brilliant Business)
    from  Jeremy CassellUsed - good
    book€3.49
    Microsoft Dynamics CRM 4.0 Unleashed
    Microsoft Dynamics CRM 4.0 Unleashed
    from  Wolenik, Marc J.Used - good
    book€2.02
    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
    from  Anne JanzerUsed - very good
    book€1.49
    Customer Innovation: Customer-Centric Strategy for Enduring Growth
    Customer Innovation: Customer-Centric Strategy for Enduring Growth
    from  Marion DebruyneUsed - very good
    book€5.99
    Product Development For The Service Sector: Lessons from Market Leaders
    Product Development For The Service Sector: Lessons from Market Leaders
    from  Cooper, Robert G.Used - good
    book€2.33
    Management of a Sales Force
    Management of a Sales Force
    from  Rosann SpiroUsed - very good
    New €75.96
    You save €73.94 (97%)
    book€2.02
    The One To One Fieldbook: The Complete Toolkit for Implementing a 1 to 1 Marketing Program
    The One To One Fieldbook: The Complete Toolkit for Implementing a 1 to 1 Marketing Program
    from  Don PeppersUsed - very good
    book€1.73
    Blogging for Business: Everything You Need to Know and Why You Should Care
    Blogging for Business: Everything You Need to Know and Why You Should Care
    from  Shel HoltzUsed - very good
    book€2.49
    Calming Upset Customers (50-Minute Series)
    Calming Upset Customers (50-Minute Series)
    from  Morgan, Rebecca L.Used - good
    book€2.99
    Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
    Marketing 2.0: Bridging the Gap Between Seller and Buyer Through Social Media Marketing
    from  Bernie BorgesUsed - good
    book€1.73
    Looptail: How One Company Changed the World by Reinventing Business
    Looptail: How One Company Changed the World by Reinventing Business
    from  Bruce TipUsed - acceptable
    book€4.49
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