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Building A Story Brand: Clarify Your Message So Customers Will Listen
Building A Story Brand: Clarify Your Message So Customers Will Listen
from  Donald MillerUsed - goodBook - Used - good
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
from  Matthew DixonUsed - very goodBook - Used - very good
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Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
from  Alexander OsterwalderUsed - goodBook - Used - good
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
from  Tony HsiehUsed - very goodBook - Used - very good
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
from  Matthew DixonUsed - very goodBook - Used - very good
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Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
from  Paul CherryUsed - very goodBook - Used - very good
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The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
from  Miller, Robert B.Used - very goodBook - Used - very good
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Badass: Making Users Awesome
Badass: Making Users Awesome
from  Kathy SierraUsed - very goodBook - Used - very good
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Outside In: The Power of Putting Customers at the Center of Your Business (UK Edition)
Outside In: The Power of Putting Customers at the Center of Your Business (UK Edition)
from  Harley ManningUsed - goodBook - Used - good
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Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
from  Seth GodinUsed - goodBook - Used - good
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Salesforce For Dummies (For Dummies (Business & Personal Finance))
Salesforce For Dummies (For Dummies (Business & Personal Finance))
from  Liz KaoUsed - goodBook - Used - good
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The Connected Company
The Connected Company
from  Dave GrayUsed - very goodBook - Used - very good
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The Ten Principles Behind Great Customer Experiences (Financial Times)
The Ten Principles Behind Great Customer Experiences (Financial Times)
from  Matthew WatkinsonUsed - very goodBook - Used - very good
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Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level
from  Ryan LevesqueUsed - very goodBook - Used - very good
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Moments of Truth
Moments of Truth
from  Jan CarlzonUsed - very goodBook - Used - very good
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Raving Fans: Revolutionary Approach to Customer Service (The One Minute Manager)
Raving Fans: Revolutionary Approach to Customer Service (The One Minute Manager)
from  Kenneth BlanchardUsed - very goodBook - Used - very good
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Five Star Service
Five Star Service
from  Michael HeppellUsed - acceptableBook - Used - acceptable
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The Referral Engine
The Referral Engine
from  John JantschUsed - very goodBook - Used - very good
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CRM For Dummies
CRM For Dummies
from  Lars HelgesonUsed - very goodBook - Used - very good
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Pricing for Profit: How to Develop a Powerful Pricing Strategy for Your Business
Pricing for Profit: How to Develop a Powerful Pricing Strategy for Your Business
from  Peter HillUsed - goodBook - Used - good
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Fans Not Customers
Fans Not Customers
from  Vernon HillUsed - very goodBook - Used - very good
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The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
from  Brant CooperUsed - goodBook - Used - good
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
from  Robert SpectorUsed - very goodBook - Used - very good
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Social Selling: Techniques to Influence Buyers and Changemakers
Social Selling: Techniques to Influence Buyers and Changemakers
from  Tim HughesUsed - goodBook - Used - good
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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
from  Bill StinnettUsed - goodBook - Used - good
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Trend-Driven Innovation: Beat Accelerating Customer Expectations
Trend-Driven Innovation: Beat Accelerating Customer Expectations
from  Henry MasonUsed - very goodBook - Used - very good
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The Excellence Dividend: Principles for Prospering in Turbulent Times from a Lifetime in Pursuit of Excellence
The Excellence Dividend: Principles for Prospering in Turbulent Times from a Lifetime in Pursuit of Excellence
from  Tom PetersUsed - very goodBook - Used - very good
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HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
from  David CancelUsed - very goodBook - Used - very good
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Make It all About Me: Leveraging omnichannel and AI for marketing success
Make It all About Me: Leveraging omnichannel and AI for marketing success
from  Rasmus HoulindUsed - very goodBook - Used - very good
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