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    Berry, Leonard L.(3)
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    Monster Loyalty: How Lady Gaga turns Followers into Fanatics
    Monster Loyalty: How Lady Gaga turns Followers into Fanatics
    from  Jackie HubaUsed - very goodBook - Used - very good
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    Instant Leads: Create a Steady Stream of Customers and Keep Your Business Growing (Instant Success)
    Instant Leads: Create a Steady Stream of Customers and Keep Your Business Growing (Instant Success)
    from  Sugars, Bradley J.Used - goodBook - Used - good
    Book€7.49
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    Raise the Bar: An Action-Based Method for Maximum Customer Reactions
    Raise the Bar: An Action-Based Method for Maximum Customer Reactions
    from  Jon TafferUsed - very goodBook - Used - very good
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    Instant Referrals: How to Turn Existing Customers into Your #1 Promoters (Instant Success)
    Instant Referrals: How to Turn Existing Customers into Your #1 Promoters (Instant Success)
    from  Bradley SugarsUsed - very goodBook - Used - very good
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    Recommended: How to Sell Through Networking and Referrals (Financial Times)
    Recommended: How to Sell Through Networking and Referrals (Financial Times)
    from  Andy LopataUsed - goodBook - Used - good
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    Beyond Advertising: Creating Value Through All Customer Touchpoints
    Beyond Advertising: Creating Value Through All Customer Touchpoints
    from  Yoram WindUsed - goodBook - Used - good
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    Managing Customers Profitably
    Managing Customers Profitably
    from  Lynette RyalsUsed - goodBook - Used - good
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    Bank 2.0: How customer behaviour and technology will change the future of financial services
    Bank 2.0: How customer behaviour and technology will change the future of financial services
    from  Brett KingUsed - goodBook - Used - good
    Book€2.33
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    Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business)
    Five Star Service: How to Deliver Exceptional Customer Service (Prentice Hall Business)
    from  Michael HeppellUsed - very goodBook - Used - very good
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    The DNA of Customer Experience: How Emotions Drive Value
    The DNA of Customer Experience: How Emotions Drive Value
    from  C. ShawUsed - very goodBook - Used - very good
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    The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
    The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
    from  Heskett, James L.Used - goodBook - Used - good
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    Cultural Chemistry: Simple Strategies for Bridging Cultural Gaps
    Cultural Chemistry: Simple Strategies for Bridging Cultural Gaps
    from  Patti McCarthyUsed - very goodBook - Used - very good
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    Delivering Quality Service: Balancing Customer Perceptions and Expectations
    Delivering Quality Service: Balancing Customer Perceptions and Expectations
    from  Zeithaml, Valarie A.Used - very goodBook - Used - very good
    Book€2.49
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    How to Sell with NLP
    How to Sell with NLP
    from  Pat HutchinsonUsed - very goodBook - Used - very good
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    Supply Chain Management. Strategy, Planning and Operation
    Supply Chain Management. Strategy, Planning and Operation
    from  Sunil ChopraUsed - goodBook - Used - good
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    The Mesh: Why the Future of Business Is Sharing
    The Mesh: Why the Future of Business Is Sharing
    from  Lisa GanskyUsed - goodBook - Used - good
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    Answering the Ultimate Question: How Net Promoter Can Transform Your Business
    Answering the Ultimate Question: How Net Promoter Can Transform Your Business
    from  Richard OwenUsed - goodBook - Used - good
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    United Breaks Guitars: The Power of One Voice in the Age of Social Media
    United Breaks Guitars: The Power of One Voice in the Age of Social Media
    from  Dave CarrollUsed - very goodBook - Used - very good
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    Complexity Avalance (Development Economics)
    Complexity Avalance (Development Economics)
    from  Wood, J. B.Used - very goodBook - Used - very good
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    Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
    Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
    from  Berry, Leonard L.Used - goodBook - Used - good
    Book€1.73
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    Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed
    Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed
    from  Lawton, Robin L.Used - very goodBook - Used - very good
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    Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand
    Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand
    from  Bill PriceUsed - goodBook - Used - good
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    Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
    Design and Management Service Processes: Keeping Customers for Life (Engineering Process Improvement Series)
    from  Rohit RamaswamyUsed - goodBook - Used - good
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    What's the Secret?: To Providing a World-Class Customer Experience
    What's the Secret?: To Providing a World-Class Customer Experience
    from  DiJulius, John R.Used - goodBook - Used - good
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    Looptail
    Looptail
    from  Bruce Poon TipUsed - goodBook - Used - good
    Book€1.73
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    Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional: Develop the 7 Skills Customers Demand of World-Class Salespeople and Organizations
    Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional: Develop the 7 Skills Customers Demand of World-Class Salespeople and Organizations
    from  Howard StevensUsed - goodBook - Used - good
    Book€18.49
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    Global Teams: How Top Multinationals Span Boundaries and Cultures with High-Speed Teamwork
    Global Teams: How Top Multinationals Span Boundaries and Cultures with High-Speed Teamwork
    from  Marquardt, Michael J. , Ed. D.Used - goodBook - Used - good
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    Custom Nation: Why Customization Is the Future of Business and How to Profit From It
    Custom Nation: Why Customization Is the Future of Business and How to Profit From It
    from  Anthony FlynnUsed - very goodBook - Used - very good
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    The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset
    The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset
    from  Bill LeeUsed - goodBook - Used - good
    Book€2.33
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    Customers As Partners: Building Relationships That Last
    Customers As Partners: Building Relationships That Last
    from  Bell, Chip R.Used - very goodBook - Used - very good
    Book€12.49
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