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Retail's Seismic Shift
Retail's Seismic Shift
from  Michael DartUsed - goodBook - Used - good
Book€5.99
€5.99
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Let's Get Real
Let's Get Real
from  Mahan KhalsaUsed - goodAudiobook - Used - good
Audiobook€6.49
€6.49
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The Quantum Leap: Next Generation
The Quantum Leap: Next Generation
from  Dean GilliamUsed - very goodBook - Used - very good
Book€4.49
€4.49
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What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution: Offshorting, Outsourcing and the Global Services Revolution
What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution: Offshorting, Outsourcing and the Global Services Revolution
from  Paul DaviesUsed - goodBook - Used - good
Book€2.32
€2.32
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Enterprise One-to-one: Tools for Building Unbreakable Customer Relationships in the Interactive Age
Enterprise One-to-one: Tools for Building Unbreakable Customer Relationships in the Interactive Age
from  Don PeppersUsed - goodBook - Used - good
Book€5.59
€5.59
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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
from  Sandra VandermerweUsed - goodBook - Used - good
Book€4.49
€4.49
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The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
from  Peter BurwashUsed - goodBook - Used - good
Book€1.94
€1.94
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Measuring and Managing Customer Satisfaction
Measuring and Managing Customer Satisfaction
from  Sheila KesslerUsed - very goodBook - Used - very good
Book€3.61
€3.61
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Customer Equity Management
Customer Equity Management
from  Rust, Roland T.Used - very goodBook - Used - very good
Book€2.31
€2.31
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Clued in: How to Keep Customers Coming Back Again and Again
Clued in: How to Keep Customers Coming Back Again and Again
from  Carbone, Lewis P.Used - goodBook - Used - good
Book€2.32
€2.32
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The Complete Idiot's Guide to Great Customer Service
The Complete Idiot's Guide to Great Customer Service
from  Ron KarrUsed - goodBook - Used - good
Book€2.32
€2.32
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It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
from  Aun, Michael AUsed - goodBook - Used - good
New €27.80
You save €25.49 (91%)
Book€2.31
You save €25.49 (91%)
New €27.80€2.31
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
Breakthrough Customer Service: Best Practices of Leaders in Customer Support
from  Brown, Stanley A.Used - very goodBook - Used - very good
Book€2.32
€2.32
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The Evolution of Customer Care
The Evolution of Customer Care
from  Brown, Stanley A.Used - very goodBook - Used - very good
Book€5.99
€5.99
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The Second Century: Reconnecting Customer and Value Chain Through Build-To-Order Moving Beyond Mass and Lean Production in the Auto Indust
The Second Century: Reconnecting Customer and Value Chain Through Build-To-Order Moving Beyond Mass and Lean Production in the Auto Indust
from  Matthias HolwegUsed - very goodBook - Used - very good
Book€6.99
€6.99
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Relationship Marketing: Exploring Relational Strategies in Marketing
Relationship Marketing: Exploring Relational Strategies in Marketing
from  John EganUsed - goodBook - Used - good
Book€2.32
€2.32
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The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
from  Melinda NykampUsed - goodBook - Used - good
Book€1.72
€1.72
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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
from  Donna FlussUsed - very goodBook - Used - very good
Book€2.31
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