Sell books & media
Buy books & more
Watchlist
Sign in
All categories
All
x
From
Matthew Dixon
(3)
Michael Heppell
(3)
Brown, Stanley A.
(2)
Zeithaml, Valarie A.
(2)
Bell, Chip R.
(2)
Berry, Leonard L.
(2)
Bill Price
(2)
Jeanne Bliss
(2)
Bradley Sugars
(2)
Bruce Poon Tip
(2)
Prahalad, C. K.
(2)
Lundin, Stephen C.
(2)
Carmine Gallo
(2)
Christensen, Clayton M.
(2)
Colin Shaw
(2)
Dave Gray
(2)
Don Peppers
(2)
John Egan
(2)
Reichheld, Frederick F.
(2)
Fox, Jeffrey J.
(2)
Condition
Very good
(133)
Good
(107)
Acceptable
(13)
Price
€1 - €2
(48)
€2 - €5
(54)
€5 - €10
(29)
€10 - €20
(47)
over €20
(13)
Medium
show all
Bound edition
(116)
Paperback
(99)
Audio CD
(1)
Equipment
(0)
This filter selection is automatically applied to the "Books" category
Language
show all
English
(216)
German
(1)
Category
show all
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
(1)
Home
Books
English Books
Business & Investing
Industries & Professions
Customer Service
filter (4)
English
Equipment
Customer Service
Only available items
Popularity
Price: ascending
Price: descending
Oldest articles
Latest articles
Popularity
Blogging for Business: Everything You Need to Know and Why You Should Care
from
Shel Holtz
Used - very good
Book - Used - very good
Book
€3.49
€3.49
Add to watchlist
More Details
Add to Cart
Citizen Marketers: When People Are the Message
from
Ben Mcconnell
Used - very good
Book - Used - very good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
from
Heskett, James L.
Used - good
Book - Used - good
Book
€8.49
€8.49
Add to watchlist
More Details
Add to Cart
101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms
from
Troy Waugh
Used - very good
Book - Used - very good
New
€57.90
You save €56.17 (97%)
Book
€1.73
You save €56.17 (97%)
New
€57.90
€1.73
Add to watchlist
More Details
Add to Cart
Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management: Building Power Power Relationships Between Customer and Brand Equity
from
Paul Temporal
Used - good
Book - Used - good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
from
Sarah Cook
Used - good
Book - Used - good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Relationship Marketing. Exploring Relational Strategies in Marketing
from
John Egan
Used - good
Book - Used - good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
Relationship Marketing: Exploring Relational Strategies in Marketing
from
John Egan
Used - good
Book - Used - good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Customer Equity Management
from
Rust, Roland T.
Used - very good
Book - Used - very good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer
from
Clara Shih
Used - very good
Book - Used - very good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Clued in: How to Keep Customers Coming Back Again and Again
from
Carbone, Lewis P.
Used - good
Book - Used - good
Book
€1.99
€1.99
Add to watchlist
More Details
Add to Cart
The Second Century: Reconnecting Customer and Value Chain Through Build-To-Order Moving Beyond Mass and Lean Production in the Auto Indust
from
Matthias Holweg
Used - very good
Book - Used - very good
Book
€7.49
€7.49
Add to watchlist
More Details
Add to Cart
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (Culinary Institute of America)
from
The Culinary Institute of America (CIA)
Used - very good
Book - Used - very good
Book
€2.49
€2.49
Add to watchlist
More Details
Add to Cart
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
from
Aun, Michael A
Used - good
Book - Used - good
New
€27.80
You save €25.81 (92%)
Book
€1.99
You save €25.81 (92%)
New
€27.80
€1.99
Add to watchlist
More Details
Add to Cart
The Customer Differential: The Complete Guide to Implementing Customer Relationship Management
from
Melinda Nykamp
Used - good
Book - Used - good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
from
Donna Fluss
Used - very good
Book - Used - very good
Book
€1.72
€1.72
Add to watchlist
More Details
Add to Cart
World-Class Customer Satisfaction
from
Jonathan Barsky
Used - acceptable
Book - Used - acceptable
Book
€2.49
€2.49
Add to watchlist
More Details
Add to Cart
Measuring and Managing Customer Satisfaction
from
Sheila Kessler
Used - very good
Book - Used - very good
Book
€3.49
€3.49
Add to watchlist
More Details
Add to Cart
What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution: Offshorting, Outsourcing and the Global Services Revolution
from
Paul Davies
Used - good
Book - Used - good
Book
€2.49
€2.49
Add to watchlist
More Details
Add to Cart
Customer Genius
from
Peter Fisk
Used - very good
Book - Used - very good
Book
€8.49
€8.49
Add to watchlist
More Details
Add to Cart
Let's Get Real
from
Mahan Khalsa
Used - good
Audiobook - Used - good
Audiobook
€6.49
€6.49
Add to watchlist
More Details
Add to Cart
The Quantum Leap: Next Generation
from
Dean Gilliam
Used - very good
Book - Used - very good
Book
€4.49
€4.49
Add to watchlist
More Details
Add to Cart
The Key to Great Leadership: Rediscovering the Principles of Outstanding Service
from
Peter Burwash
Used - good
Book - Used - good
Book
€1.35
€1.35
Add to watchlist
More Details
Add to Cart
Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
from
Sandra Vandermerwe
Used - good
Book - Used - good
Book
€4.49
€4.49
Add to watchlist
More Details
Add to Cart
Branded Customer Service: The New Competitive Edge
from
Janelle Barlow
Used - good
Book - Used - good
Book
€1.99
€1.99
Add to watchlist
More Details
Add to Cart
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
from
Jeanne Bliss
Used - very good
Book - Used - very good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
from
Bell, Chip R.
Used - good
Book - Used - good
Book
€6.99
€6.99
Add to watchlist
More Details
Add to Cart
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
from
Claes Fornell
Used - very good
Book - Used - very good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Positively Outrageous Service: New and Easy Ways to Win Customers for Life
from
Gross, T. Scott
Used - good
Book - Used - good
Book
€1.73
€1.73
Add to watchlist
More Details
Add to Cart
Retail's Seismic Shift
from
Michael Dart
Used - good
Book - Used - good
Book
€6.49
€6.49
Add to watchlist
More Details
Add to Cart
1
2
3
4
5
6
7
8
Next