Sell books & media
Buy books & more
Watchlist
Sign in
All categories
All
x
From
show all
Matthew Dixon
(3)
Michael Heppell
(3)
Brown, Stanley A.
(2)
Zeithaml, Valarie A.
(2)
Bell, Chip R.
(2)
Berry, Leonard L.
(2)
Bill Price
(2)
Jeanne Bliss
(2)
Bradley Sugars
(2)
Bruce Poon Tip
(2)
Prahalad, C. K.
(2)
Lundin, Stephen C.
(2)
Carmine Gallo
(2)
Christensen, Clayton M.
(2)
Colin Shaw
(2)
Dave Gray
(2)
Don Peppers
(2)
John Egan
(2)
Reichheld, Frederick F.
(2)
Fox, Jeffrey J.
(2)
Condition
Very good
(1)
Good
(1)
Price
€2 - €5
(2)
Medium
show all
Bound edition
(1)
Paperback
(1)
Food and beverages
(0)
This filter selection is automatically applied to the "Books" category
Language
English
(2)
Category
show all
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
(1)
Home
Books
English Books
Business & Investing
Industries & Professions
Customer Service
filter (3)
Zeithaml, Valarie A.
Food and beverages
Customer Service
Only available items
Popularity
Price: ascending
Price: descending
Oldest articles
Latest articles
Popularity
Delivering Quality Service
from
Zeithaml, Valarie A.
Used - good
Book - Used - good
New
€17.90
You save €14.91 (83%)
Book
€2.99
You save €14.91 (83%)
New
€17.90
€2.99
Add to watchlist
More Details
Add to Cart
Delivering Quality Service: Balancing Customer Perceptions and Expectations
from
Zeithaml, Valarie A.
Used - very good
Book - Used - very good
Book
€2.49
€2.49
Add to watchlist
More Details
Add to Cart