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Michael Brückner
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Beschwerdemanagement: Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen
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Michael Brückner
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Sponsoring. Imagegewinn und Werbung
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Michael Brückner
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Das Unternehmen kommunizieren: Praxishandbuch: Wie Sie gezielt Image und Bekanntheit steigern
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Michael Brückner
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Event-Marketing
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Michael Brückner
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