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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Book€17.99
€17.99

amazon.com
amazon.com
from  Robert SpectorUsed - very goodBook - Used - very good
Book€1.72
€1.72

The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving
Book€1.72
€1.72

Amazon.com. Get big fast. Viaggio all'interno di un rivoluzionario m odello di mercato che ha cambiato il mondo (e-pensiero)
Audiobook€7.49
€7.49

The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company
Book€14.99
€14.99