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    The Jobs to Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs
    New €38.81Book€38.49
    New €38.81€38.49

    Customer Experience visualisieren und verstehen: Durch Journeys, Service Blueprints und Diagramme zu einer erfolgreichen Kundenausrichtung (Animals)
    New €42.90
    You save €4.29 (9%)
    Book€38.61
    You save €4.29 (9%)
    New €42.90€38.61

    Mapping Experiences: A Guide to Creating Value through Journeys, Blueprints, and Diagrams
    New €38.00
    You save €25.51 (67%)
    Book€12.49
    You save €25.51 (67%)
    New €38.00€12.49