Customer Satisfaction Is Worthless Customer Loyalty Is Priceless

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A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.

Product details

EAN/ISBN:: 9781885167309
Medium:: Bound edition
Number of pages:: 288
Publication date:: 1999-08-01
Publisher:: Bard Prod
Languages:: english

EAN/ISBN:: 9781885167309
Medium:: Bound edition
Number of pages:: 288
Publication date:: 1999-08-01
Publisher:: Bard Prod
Languages:: english

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