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This book reveals the key skills needed by any leader in any type of business and shows how they can be used in practice, focusing on techniques for improving individual and organizational performance and enabling mid- to senior-level managers to understand their own leadership style. It provides guidance on how to develop a learning organization and how to be a successful mentor.It will be perfect for newly appointed managers looking for an expert but user-friendly introduction to this crucial role; departmental managers across the functions i.e. finance, HR, production, marketing who need to develop key skills outside their own area of expertise; in-company training courses; and business degree and MBA courses.