Plummer, J: Municipalities and Community Participation: A Sourcebook for Capacity Building (Municipal Capacity Building)

Poor urban communities are increasingly involved in the delivery of services and infrastructure. The state has largely withdrawn leaving municipal authorities in charge of urban development policy. But they often don't have the organizational or resource capacity to cope. This Sourcebook presents a comprehensive idea of the capacities needed for community participation to work. It sets out the options, stages and kinds of participation involved in delivering services to urban residents. It also lays out the management structures, systems, skills and attitudes needed.