Everything is Negotiable, 4th edition

How to come out on top -- a brand new, updated edition of this indispensable guide to the art of negotiation.
Whether it's a raise at work you're looking for, or a better hotel room on vacation -- or simply arguing with your stubborn teenager -- you can learn effective and powerful negotiation skills to help you get the best deal every time.
Expert negotiator Gavin Kennedy walks you through all the techniques and tricks you need to get the better of any situation. With chapters on subjects such as "making your offer count," "dealing with intimidation" and "getting it in writing," as well as self-assessment tests to help chart your progress, the updated Everything is Negotiable is a one-stop shop for anyone looking to improve their negotiation skills.