The queen of Radio 4 delivers an entertaining and enlightening guide to what to do and why in the confusing world of modern manners. Offers guidance on the social pitfalls of every phase of life, from christenings to condolence letters - uncovering fascinating details about how our manners have changed over the years. The perfect Christmas title, in the vein of "The Horologicon" and "Eats, Shoots & Leaves".