Dealing with Difficult People (HBR Emotional Intelligence Series)

A carefully curated selection of articles about difficult people from Harvard Business Review.

• Shows readers general rules for dealing with conflict and difficult people.
• Focuses on handling others' emotional reactions.
• Gives specific advice on how to handle colleagues who are mean, passive aggressive, always stressed out, and who think everything is urgent.
• Also gives tips on handling a difficult boss.

Audience: Professionals who often find themselves in conflict with their colleagues.

Announced first printing: 25,000
Laydown goal: 8,000