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Dealing with Difficult People (HBR Emotional Intelligence Series)

 
Dealing with Difficult People (HBR Emotional Intelligence Series)

Description

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--

Product details

EAN/ISBN:
9781633696082
Medium:
Paperback
Number of pages:
172
Publication date:
2018-05-08
Publisher:
Harvard Business Review Press
Manufacturer:
Unknown
EAN/ISBN:
9781633696082
Medium:
Paperback
Number of pages:
172
Publication date:
2018-05-08
Publisher:
Harvard Business Review Press
Manufacturer:
Unknown

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