Facilitating Collaboration in Public Management (Research in Management Consulting)

Education, Research, Health, Social Security and other "public goods" are organized by a mix of organizations, partly
publicly-funded, partly private enterprises, partly public-private partnerships. The quality of the services relies greatly on
the coordination and collaboration of these specialized organizations. How can cooperative relationships be built that
guarantee trustful communication, binding decisions, and productive team-work? How can collaboration and competition
be balanced? What are the differences between loose-coupled networks and tightly built collaborations and which type is
the best solution for which tasks? How can mergers be managed as result of such collaboration? How must organizations
prepare themselves and their internal structures to engage in trans-organizational collaboration?
This volume investigates the potential and challenges inherent in collaborative ventures. It is based on the authors' rich experiences derived from consulting engagements
and research projects in publicly-funded service organizations, non-profit organizations, public-private partnerships, and for-profit enterprises. The focus is on the role
that management consultants can play in facilitating such collaborative ventures. Especially within the European context, this particular organizational form is becoming
an increasingly common and powerful type of organizational system, and, as such, interventions that can ease and expedite their performance demand our attention and
scholarship.
As the authors skillfully document and illustrate, cooperative relationships and networks function according to their own underlying logic, which is typically grounded in
a spirit of collaboration and negotiation. As they argue, the resulting dynamic reflects a different perspective on building interpersonal, intergroup, and interorganizational
relationships, one that is removed from historic attempts at coordination through tight hierarchical control, which, as they underscore, is often "inflexible, bureaucratic,
and incapable" of achieving the level of commitment and dedication necessary for success.
Collaborative ventures involve goals that must be jointly pursued, the partnerships must strive for levels
commitment, involvement and motivation from their members that go well beyond those that hierarchical top-down
structures typically provide. As the authors convincingly demonstrate, such high levels of collaboration do not
emerge on their own. Mergers, acquisitions, joint ventures, partnerships, and strategic alliances are often launched
with great fanfare, only to fall well short of pre-venture expectations. To truly work in practice, collaborative
relationships and networks must be deliberately formed, developed, organized, and guided. Yet, as this volume
amply illustrates, the underlying process is infused with a number of tensions - from the challenge of balancing
collaboration and competition, to the appropriate mix of loose-tight controls and linkages, to ensuring commitment
from members to the partnership while they maintain allegiance to their primary organization.