Quality Management for IT Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science)

Description

This book gives both scientists and practical experts an insight into the many different facets of IT service quality management--Provided by publisher.

Product details

EAN/ISBN:: 9781616928896
Edition:: Illustrated
Format:: Illustriert
Medium:: Bound edition
Number of pages:: 350
Publication date:: 2010-08-30
Publisher:: Business Science Reference

EAN/ISBN:: 9781616928896
Edition:: Illustrated
Format:: Illustriert
Medium:: Bound edition
Number of pages:: 350
Publication date:: 2010-08-30
Publisher:: Business Science Reference

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