A Practical Guide to CRM: Building More Profitable Customer Relationships

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In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need

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EAN/ISBN:: 9781578201020
Medium:: Paperback
Number of pages:: 250
Publication date:: 2002-01-01
Publisher:: Mcgraw-Hill Professional

EAN/ISBN:: 9781578201020
Medium:: Paperback
Number of pages:: 250
Publication date:: 2002-01-01
Publisher:: Mcgraw-Hill Professional

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