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    The Telco Churn Management Handbook

     
    From Rob Mattison
    Only 1 items left in stock
    The Telco Churn Management Handbook

    Description

    Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.

    Product details

    EAN/ISBN:
    9781411652033
    Medium:
    Paperback
    Number of pages:
    390
    Publication date:
    2005-10-04
    Publisher:
    Lulu.com
    Languages:
    english
    EAN/ISBN:
    9781411652033
    Medium:
    Paperback
    Number of pages:
    390
    Publication date:
    2005-10-04
    Publisher:
    Lulu.com
    Languages:
    english

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    €21.49
    Used - very good
    €21.49
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