Beyond the Five Whys: Root Cause Analysis and Systems Thinking

Praise for Beyond the Five Whys

"James uses a combination of real-life stories and best practice insights to present a practical approach to root cause analysis that will help shift your mindset to unleash the power of being more curious."
-Damian Finio, CFO Phibro Animal Healthcare Corporation

"As the world becomes ever more complex and fast paced it is imperative that we become outstanding at learning from experience. Somehow, we must get beyond blame and shame when examining why things go wrong. Otherwise, we will just repeat, and probably make bigger mistakes."
-Andrew Pal CEng, FIMechE (Leadership Coach and Organisation Consultant)

"James Paterson, a former Chief Audit Executive, tackles a topic of immense importance across all organizational sectors. The book also includes practical guidance from leaders in business, risk and audit."
-Nancy Haig, CIA, CBA, CFE, CRISC, Principal - PIAC LLC

"Through clear explanations and real-world examples, readers will learn how to systematically identify root causes and develop effective solutions that address the underlying problems. This book is a valuable resource that professionals can read and start to apply to improve their problem-solving skills and make a positive impact within their organizations. Highly recommend!"
-Sandeep Das - Head of Internal Audit, St John Ambulance