Five Star Service

Only 1 items left in stock

Description

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

Product details

EAN/ISBN:: 9781292100203
Edition:: 3
Medium:: Paperback
Number of pages:: 273
Publication date:: 2015-09-17
Publisher:: Pearson Education - Business

EAN/ISBN:: 9781292100203
Edition:: 3
Medium:: Paperback
Number of pages:: 273
Publication date:: 2015-09-17
Publisher:: Pearson Education - Business

Shipping

Buy on Amazon

The edition supplied may vary.

Condition

Learn more

Condition€6.49

Used - acceptable

€6.49

available immediately

€6.49

incl. VAT, plus Shipping costs

Checked second-hand items
Free shipping from €19
With you in 2-4 working days

More from Michael Heppell

Five Star Service: How to…

Michael Heppell

€1.73

Customer Service

Hotline

+49 30 488 288 200
Monday - Friday: 09.00 - 18.00 hr

International

Order safely

medimops magazine

The new medimops magazine

About us

Newsletter

Special offers, vouchers and much more! Subscribe to the newsletter and get a one-off 10% discount on your next purchase. By subscribing to the newsletter, you consent to your data being used by advertising partners for newsletter tracking and cross-channel advertising purposes in order to provide you with personalized recommendations and advertising. You can revoke your consent at any time with future effect. You can find further information in the data protection declaration.

Do you want to find out more?

Secure payment

Shipping partner

You can also find us here