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    Relation client par la pratique : BTS NRC 1re et 2e années

     
    From Marie-José Chacon Benito
    Only 1 items left in stock
    Relation client par la pratique : BTS NRC 1re et 2e années

    Description

    Cet ouvrage couvre l'unité 4 du référentiel de BTS NRC. Il permet aux étudiants de comprendre le cours au travers des applications, avec des schémas de synthèse et des mots-clés, une préparation progressive à l'épreuve E4, des cas pratiques pour simuler des situations de communication-négociation. Accès en ligne à l'intégralité du manuel interactif et réutilisable sur ordinateur. ©Electre 2025

    Product details

    EAN/ISBN:
    9782091630908
    Medium:
    Paperback
    Publication date:
    2014-05-01
    Publisher:
    Nathan Technique
    Languages:
    french
    EAN/ISBN:
    9782091630908
    Medium:
    Paperback
    Publication date:
    2014-05-01
    Publisher:
    Nathan Technique
    Languages:
    french

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    Used - very good
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