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This application-oriented book shows how to apply proven software metrics and methods to efficiently manage software development and maintenance--to help boost productivity, efficiency, and quality of software projects at every stage of the process. KEY TOPICS: Detailing practical methods throughout, the book covers tips to best measure and present progress, a useful model for understanding organization limitations, possible problems in process improvement illustrated by examples, evidence of what works and what doesn't work, and more. MARKET: An ideal reference for project managers and professionals responsible for process improvement.n