OS X Support Essentials 10.11 - Apple Pro Training Series: Supporting and Troubleshooting OS X El Capitan

This guide provides comprehensive coverage of El Capitan and is part of the Apple Pro Training series—the only Apple-certified books on the market. Designed for students wanting to become support technicians, and help desk specialists, this guide takes them deep inside the El Capitan operating system. It's also the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification.