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NASA research shows that CRM training saves lives, and nearly 15 years after the first edition, CRM concepts have not just endured but have expanded. Material from the first edition has been fully updated and 50% new material is included. CRM 2e provides essential firsthand information from a variety of aeronautic perspectives--academic research, government agencies (FAA), pilot associations, and technology (Boeing, ALION). Case examples are liberally supplied. An image collection and test bank are offered, making this the only text on the market with ancillary support. The only truly up-to-date and comprehensive work on the topic, CRM 2e will be a valuable resource for commercial and military airline training curriculum as well as for business professionals interested in effective communication among interactive personnel.